Shanel's profile

Shanel's reviews

  4.9  
Shanel has 21 reviewsacross 6 different locations, showing 12.
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Seller review
Effortless and kept me updated throughout
about 2 years ago
Effortless and kept me updated throughout

Being an interstate seller, I was a bit nervy selling through an agent I did not know at all. The first call gave me a lot of confidence in the agent and his ability to manage a quick and easy sale. Got the price he promised within 2 open homes and made the process really easy for me. Quick Settlement as promised with no stress at all. Provided plenty of referrals for all my needs. Kept me updated through the entire process, would recommend him to anyone looking to sell in Brisbane.

Seller review
A gem of a human being who happens to be an agent!
about 2 years ago
A gem of a human being who happens to be an agent!

After multiple agents and multiple failed campaigns, I was disappointed to say the least. I gave up for a while in all honesty as it was just too stressful for me at this age. Finally I spoke with my daughter and decided to give Shanel a chance to sell this for us. And wow! What a turn around it was, I was blown away on the first inspection he ran as I had never seen that many people who wanted to inspect my place with any other agents combined together. Within the first open home, multiple offers. The first couple of opens were so busy that it ran 30 minutes overtime as I sat in my car. The turn around he brought with his strategy put me in a position where I was having to go through many similar offers in order to pick who I wanted sell my property to in the end. With his advice as well, I chose to sell it to first home buyers as he built such a great relationship between all of us and definitely worked very hard for the buyers as well as with me. He is much more than a typical real estate agent who you would ever meet, my previous agents were abusing me in the end as I did not want to take any offers they brought along. Shanel took time in understanding what this property actually meant to me, as it took a lot of sacrifice from my part to get to where I am today. I still remember the bitter-sweet moment of handing over my keys for the final time as we all hugged and I said my goodbyes to my beautiful house that looked after me well. It was a very emotional day for me to finally say goodbye, but very well knowing Shanel chose the right buyers for me, a young couple who would look after this property the same way I had. It gave me happiness that it was bought by truly deserving buyers. To this day he is still in touch with me. I cannot thank you enough for your tireless efforts that you put in to make my dream of moving closer towards my daughter a possibility! You are a truly unique agent, who is a gem of a human being beyond your profession in every way.

Seller review
Young ambitious agent who will work for all parties of the sale
about 2 years ago
Young ambitious agent who will work for all parties of the sale

Although in the end I regret selling my property, he kept to his promises and provided assistance in all aspects of the sale. I do regret selling this property as I never found something as good as mine but given the opportunities he presented at the start, I do regret not purchasing something at that time. All in all, I wished I never sold but given the circumstances, Shanel worked tirelessly to put every opportunity he got my way. From driving me to open homes and talking to other agents in order to secure a property for me, he tried his best to help me out. Only reason I give him 5 stars is for the efforts and time he spent throughout, even when he was away from the country during a certain time, he maintained communication. Thank you for your hard efforts you put in throughout, although it did not work as we hoped for. I do believe your young ambitious agent who wants the best for all parties involved in the sale and you are committed to achieving the best for all of them

Seller review
Quick, Simple & Delivered as Promised
about 2 years ago
Quick, Simple & Delivered as Promised

Shanel contacted me when he had another unit in the complex for sale and promised that he could save me the marketing costs while finding the me a buyer for he right price. As an interstate investor, his knowledge on DHA properties as well as the complex gave me the confidence to pick him as my agent without a prior relationship with him. Though there were numerous issues with the complex over December due to rains, his dedication to get the sale across the line did not drop. I was beyond thrilled when he not only got me a good offer on the table but suggested that he will negotiate it upwards beyond my expectations, which to his credit he achieved. I highly recommend him for any sellers in the area as he will deliver as promised and look to exceed your expectations. Wish you the very best for your future Shanel! Kerry & Mark

Seller review
Simply Outstanding Agent
about 2 years ago
Simply Outstanding Agent

Outstanding agent who made the the buying process very simple. Great communication throughout the entire process until settlement day. Went into the extra length of dealing with body corporate to get me some answers before I finalized my purchase as well which saved me a lot of hassle. Made sure the tenants of the property moved into a new rental as well before settlement. Would highly recommend him to anyone buying or selling in Brisbane north side

Seller review
Got me a price above my reserve!
about 2 years ago
Got me a price above my reserve!

Working with Shanel I found him to be a very personable and friendly individual. He was always prompt in returning my calls and keeping me updated on the progress of the sale. I appreciated his excellent communication skills and ability to secure a price above my reserve over the first open home with multiple offers on the property. This aspect of our interaction left me feeling satisfied and appreciative of his efforts.

Seller review
An agent who goes above and beyond!
about 2 years ago
An agent who goes above and beyond!

Shanel first spoke to me many years ago and kept in touch with me right up until the point I was ready to sell. His constant communication definitely made me believe, he will live up to my expectations with what I wanted from an agent. Shanel went into negotiating this deal with many parties that were outside of his concern in order to make sure we all really happy with the final outcome. He took it upon himself to get ahead of certain problems and recommend me solutions in order to see a smooth sale of the property. Even a crashed contract did not dither him away from getting this property under contract again in no time and making sure that all the aspects were handled in a diligent manner in order to ensure the sale going unconditional. I was most impressed when he somehow managed to reduce my settlement period by quite a few weeks in order to put me in a much more favorable position financially. I would 100% recommended him to any seller and buyer as he is rare agent who is fair to all parties and not looking to make a quick buck! Amazing job once again and wish you the best!

Seller review
Dedicated
over 3 years ago
Dedicated

Shanel's hard work and dedication was exceptional to get a sale for us. He tirelessly never stopped working to make both us the seller and the buyer comfortable in our decisions. Fantastic at keeping all parties updated every step of the way from open homes to settlement inspections. He made the process very easy and was always reliable to get it done.

Buyer review
Good experience
over 3 years ago
Good experience

Shanel was professional and courteous. He was always quick to respond to requests and worked hard to provide solutions for both parties.

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