We called Shaun and he responded straight away. Shaun gave us the up to date value on our local area. Shaun requested a particular photographer for our internet photographs that we were very happy with.
Shaun went above and beyond for us. We had an absolute seamless journey with him leading our sale. Shaun achieved a sale price much higher than we could have expected and we will be forever grateful. If you want a hassle free high performer, then go with Shaun
We are first time home buyers and our experience with Shaun was great! He was very helpful throughout the whole experience and always happy to answer any questions etc. We definitely recommend!
We recently purchased a home through Shaun Hayes and we couldn’t be happier with the experience. Shaun was incredibly knowledgeable and went above and beyond to help us throughout the entire process. In a market where homes are often selling themselves, it would be easy for agents to do the bare minimum — but Shaun was the complete opposite. He was always helpful, responsive, and genuinely cared about making the process as smooth as possible for us. We truly appreciated his support and professionalism and wouldn’t hesitate to recommend Shaun to anyone looking to buy or sell.
Shaun was very professional and knowledgeable and kept me informed at every stage. I would highly recommend Shaun as he provided exceptional customer service.
Shaun was a friendly and good communicator who didn't try to lead us on by giving a price for our property that we probably wanted to hear but was really over exaggerated. He gave us a figure that was exactly in the ball park for what we were hoping for. Shaun was always available for any queries or problems you were encountering and would always get back to you as soon as possible if he was unable to answer the question immediately. He got a price for our property that was well above our expectations. We would have no hesitation in recommending Shaun to any potential buyer/seller.
Shaun was helpful to me as a buyer all through the process. His deep knowledge and professionalism throughout the sale definitely made it a stress free process.
We cannot recommend Shaun Hayes highly enough. From day one, he went completely above and beyond anything we expected from a sales agent. As vendors based in Victoria, selling a property in Western Australia could have been complicated and stressful — but Shaun made the entire process feel seamless and straightforward. Not only did he expertly guide us through every step, but he also took care of countless details that made an enormous difference to the final result. Shaun personally vacuumed and presented the property to ensure it looked its absolute best for inspections. He managed the gardens so they were always neat and inviting, coordinated tradespeople efficiently, and made sure every small improvement was handled promptly and professionally. Nothing was ever too much trouble, and his hands-on approach gave us total confidence despite the distance. His communication was outstanding — we were kept informed at every stage and felt genuinely supported from start to finish. Most importantly, Shaun’s hard work, strategic advice, and dedication resulted in a fabulous price that exceeded our expectations. Selling a home remotely can be daunting, but Shaun made the experience smooth, positive, and ultimately very rewarding. We could not have been happier with both the process and the outcome. We are incredibly grateful for his commitment, professionalism, and tireless effort, and would wholeheartedly recommend him to anyone looking to achieve an exceptional result.
We chose Shaun as our agent as we already knew how good he is - he sold our neighbour's property. Shaun has been so good throughout the whole process that we definitely recommend him to others. Shaun is very switched on, is very well qualified, gives lots of advice, knows the rules and regulations very well. He was always willing to give honest advice and feedback which sellers benefit from hearing right from the start. Shaun's communication has been great throughout. He has been quick to pass information between all the people involved in the process and has always answered our queries promptly. He has always been clear about the stages of selling a house, what we need to do next and what to expect from everyone else involved. He is aware that while he does this all the time, most people buy or sell a house only a few times in their life. He knows it can be stressful and does his best to pre-empt and reduce that stress. He has been able to make recommendations whenever we have asked him for them. We hope you have the opportunity to use Shaun's service yourself.
From the moment we showed interest in the property, Shaun was fantastic to deal with. He guided us through the home with honesty and insight, answered every question with patience, and made what could have been a stressful experience feel calm and well supported. Shaun communicates exceptionally well and was always available whenever we needed clarification or reassurance. At every stage, we felt informed and confident in our decisions — something we truly valued when making such an important purchase. His experience and professionalism were especially evident during the final stages of negotiations, where his guidance helped bring the purchase together smoothly and gave us great confidence moving forward. What stood out most was that Shaun understood we weren’t just buying a house — we were choosing a community and a place to build our future as a family. His genuine and thoughtful approach made the entire experience not only seamless, but genuinely enjoyable. We are incredibly grateful for his support in helping us secure a home that already feels like the perfect fit, in a neighbourhood we are so excited to become part of. We would recommend Shaun without hesitation.
Shaun made our selling process very easy. He has been very transparent from the beginning. Great communication - would highly recommend!
I had an excellent experience with Shaun. He was professional, easy to communicate with, and always went out of their way to make the whole process smooth. His knowledge of the market was spot-on, and he kept me updated at every step. Nothing was ever too much trouble, and he genuinely cared about getting the best outcome. I’d happily work with Shaun again and recommend them to anyone looking to buy or sell.
