We are very pleased with Shelley's professional and extremely friendly way in dealing with the sale of our home. We did not want to sell, but due to health issues, we had to. She treated us with respect and understanding of our situation. She always kept us informed of what was happening, turned up when she said she would, and phoned with information. She advised us that the first offer was usually the best, we decided to accept the offer, and it turned out to be the only offer we received, she was right. She went the extra mile and made us a photo album of our home, which we will treasure always., Thank you Shelley for making a very difficult decision less stressful than we thought it would be. 10/10. Extremely happy to recommend to others.

Shelley is a very knowledgeable and helpful Agent. Her communication skills are excellent and combined with her warm personality make for a pleasant buying experience. I sincerely recommend Shelley to you.

Shelley was one of four representatives from Launceston's leading agencies that my wife and I interviewed to sell my father's property. Her extensive preparation for the interview was clearly evident. While initially highly promoting the Harcourts brand, she was able to seamlessly transition to focus on how she could achieve a successful sale for us. She was able to walk us through the recent property sales of comparable properties in West Launceston and then guide us through a specific marketing strategy that she had devised for our property. Additionally, Shelley assisted us to identify opportunities to de-clutter the house to enhance its purchaser appeal for the photography and open home opportunities. We were subsequently really impressed with the outcome of the marketing products developed for both internet and print. This translated into a multiple offer situation within 12 days of listing the property, and at a sale value that exceeded our initial expectations! At all times Shelley has acted professionally in her agent role. She has been totally engaging from our initial contact, and kept us up to date on developments by personal visit, telephone or text. Shelley Spencer has demonstrated to us that she is a very professional and effective real estate agent.

We bought and sold through Shelley and it was all smooth sailing thanks to Shelley's fantastic communication. We sold our home in less than 2 weeks and were kept in the loop about the whole process through phone calls, text messages, home visits and email. Thanks Shelley for making this process so easy!

We found Shelley most helpful in every aspect of our transaction. She kept in contact regularly, and was very prompt in answering our queries throughout. We were very impressed by her professionalism.