Simon and Deb were both great with the sale of our house, nothing was too much trouble for them, Simon puts a lot of thought into how he words the description of the property. We had feedback after every open house and inspection of the property, they didn't waste our time with offers that were well below our asking price. On top of all that he is a funny man which made the experience of selling a house more enjoyable.
The team were very professional. They handled all aspects of sale process in a friendly yet professional manner
Shout out to Deb who is an absolute superstar!! Open home on Sat, contract with cash buyer on Sun. Plus she sold us the best house in Thornlands for which we will be eternally grateful for. Nothing was too hard and she would come round at any hour with an upbeat and bubbly attitude. The team were wonderful. Graham the photographer was exceptional and a really nice bloke. Simon is an absolute perfectionist and really cares about what he does and Michelle takes the time to really listen and apply your thoughts to the add. I was told your marketing was second to none and I was not disappointed. Thanks for making the transition so easy and enjoyable. Keep up the great work guys!!
Having been a Real Estate agent myself 25 yrs ago I wanted a good agent.Right from meeting Simon and Glen the first time we were impressed with their professional approach. They presented us with the latest sales figures in our area and gave us a valuation which was spot on. Their commission includes everything we wanted, Pest and Building Inspection, Great Professional Pictures and Videos. Plus listing on the internet. Everything they said they would do was always done. Their staff was always very competent and polite. We had a contract within the first week and when that didn't proceed because of finance, we had another within a week which went through to a successful sale. To Simon, Glen and Deb and their Team a BIG thank you. Kind Regards Bruce + Annette
We recently purchased our 2nd home in capalaba. We bought our house from Simon and his team, and I have to say that from start to finish, the service, communication and understanding we received was wonderful and the whole purchase process was easy and exciting. The purchase of our first home, was very disappointing to say at the least, we bought from a different agent, in regards to the interactions we had with the real estate, basically the agent threw the keys to us out his car window and that was that!! Our experience with Simon's team was a very very different story. On settlement day, the banks were demoted and had some issues, so the orioeety didn't settle until.late on a Friday afternoon, we had had a long day and I couldn't make it to the real estate to collect the keys. So it was arranged for one of Simis staff to drop the keys to us at our first property. I thought this was very kind of the agents. When they arrived, we were greeted with a beautiful big hamper gift box with a big ribbon, and very nice keyring, and a promise of many gifts in the future from Simon and his team at Easter and Christmas every year, and also the offer of use of the agents box trailer anytime should we need one. By this stage I was quiet overwhelmed by the excitement and generosity of Simon and his team. Anyway, if that all wasn't enough, the service provided to us after the sale was even more extraordinary When we get to the house, The key we have doesnt open any of the doors and its 10pm Friday night, what do we do? I called Michelle and Before I knew it, the team had a locksmith out to the house to.immediately resolve the problem, next morning, Simon offered that the locksmith come back and change all the locks, at his expense. Very very generous!! A few days into the house, we found the oven didnt work. I phoned Simon. Without hesitation, Simon offered to replace the oven. he didnt want us feeling disappointed! Outstanding Service, Excellent business, Extraordinary Staff
Made buying my first home easy and stress free. Couldn’t have asked for a better agent o help
Deb recently assisted us with a house purchase and was so helpful. She was very thorough and made the whole experience hassle free. Would highly recommend her
From the first minute we engaged with Simon to do an appraisal on our property, we knew we had made the right choice of agent. Simon has a great wealth of knowledge of the local area and was full of ideas on how to best market our property. Simon's whole team were an absolute pleasure to deal with, right from Michelle who organises the photos and marketing through to each and every member of Simon's team. I have to make a special mention to Deb who helped us through some pretty rough patches of having an insecure buyer and also an insecure seller at a property we had a contract on, it was a hugely stressful time for everyone and Deb did whatever she could to help simmer the situation even though it was totally out of her control, I cannot speak highly enough of her. She worked tirelessly with our property, and also to try and find us our new home. Finally a huge thanks to Alice who ended up selling our home, it was a very easy and smooth sale with absolutely no hiccups!! Without hesitation I would use Simon and his team again and I would also highly recommend to anybody in the property market looking to buy or sell. Thanks Again team, The best in the Redlands 👍👍👍
Simon & the Team were very obliging, they made the whole experience very seamless.
Jill was my agent and did a awesome job needed a purchase in a very short time with minimal settlement time. She managed to find me a house the day it came on the market and locked in a contract that day. All went smoothly
