Spring Chen's reviews
Spring Chen

Spring Chen

  4.9   (446 reviews)

17 Royal Lane

Spring helped the reviewer buy this property

Spring Chen
Price not available
17 Royal Lane
Surrey Hills
Land

4 months ago

Terrible Experience

Before signing the contract Spring was good to deal with, answering calls and texts. But once the contract was signed my experience has been terrible with her. I’ve tried calling her multiple times and emailed her and no response whatsoever. She had promised to get me a few documents after contract signing but that was a complete lie. I’d never deal with her again.

B
Buyer
Spring
Thank you for your feedback. I apologise for the frustration caused by delayed communication while I was on annual leave over the Christmas break. I did try to call you back a few times but unfortunately missed you. I appreciate your comments and will use them to improve how I communicate during future absences.
Spring responded on 28 Jan 2026

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Spring Chen
Spring Chen

Director / Licensed Real Estate Agent

View profile   4.9   (446 reviews)
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