Spring found the right buyer within just 2 weeks when I was struggling with other agents for a couple of months. Excellent selling process and she is the local agent you can trust on

We recently sold our home with Spring and couldn't be happier with the experience. From our first meeting through to the Auction day, Spring and her team were exceptional. Spring kept us informed every step of the way with frequent updates and clear communication, so we always knew exactly where things stood. Her advice was always genuine, honest and based on what was best for us, rather than simply telling us what we wanted to hear. Her knowledge of the local area and market was outstanding, and it gave us great confidence in every decision we made throughout the campaign. A special mention also goes to Cooper, who was always professional, responsive and a pleasure to deal with. The support from the wider team was seamless, and it was clear everyone genuinely cared about achieving the best possible outcome for us. We'd also like to thank Jeremy, whose expertise as auctioneer was evident on auction day. He created a fantastic atmosphere, communicated brilliantly with bidders and helped deliver an excellent result. What stood out most throughout the entire process was the genuine interest and care shown by Spring and her team. We never felt like just another client—they took the time to understand our circumstances, answered every question, and made what can often be a stressful experience feel straightforward and well managed. We would highly recommend Spring, Cooper, Jeremy and the entire team to anyone looking to buy or sell in the area. Their professionalism, local expertise, honest advice and outstanding communication made all the difference.

Spring and her team have outdone themselves. Excellent communication during the entirety of the campaign. We felt informed down to the little details. Spring's knowledge of the area is second to none. Highly recommended!

A big thank you to Spring Chen and the team at Fletchers for helping us sell our property at Box Hill South. The market has been softer than usual, but Spring worked hard to generate interest and guide us through the campaign. Her communication was excellent — always proactive, honest, and reassuring. On auction day, Spring handled everything smoothly, and although the final price was slightly below what we had hoped for, we could see that both buyers had genuinely reached their limits. We are happy with the result and grateful for Spring’s professionalism and care. Highly recommended.

We sold our property at Box Hill South with Spring Chen from Fletchers and were very happy with her service. Despite a softer market, Spring delivered a well managed campaign and kept us updated at every step. The auction attracted two committed buyers who pushed to their maximum, and Spring handled the process confidently. A reliable, professional agent we would recommend.

In the case of unsatisfactory house auction and sales, we are in low spirits and had the idea of taking back the house for sale. At this time, Spring showed her professionalism and hard work. Achieve mutually satisfactory results in a very short period of time. She deserves to be one of the best salespeople in the industry.

Spring’s effective and precise communication as well as her comprehensive understanding of the real estate market enabled us to have a successful sale. Spring’s prompt responses to our questions and attention to detail was most impressive. Nothing was too much trouble and we appreciated Spring’s ethical and conscientious approach. Spring’s emotional intelligence was impressive.

Spring Chen was an absolute pleasure to work with throughout the sale of our property. From the very beginning, she made the entire process feel smooth, comfortable, and well managed. She has a very easygoing and approachable personality, which made communication with her effortless, while at the same time she remained highly professional, focused, and committed to achieving the best possible result for us. What stood out most was Spring’s passion and dedication. She is truly the kind of sales agent who is always there for you. Whenever we had a question, needed advice, or simply wanted an update, she was responsive, patient, and reassuring. Selling a property can be stressful, but Spring gave us confidence at every stage and made sure we always understood what was happening. Spring is also very smart and has a strong understanding of the property market, buyer behaviour, and negotiation strategy. She knew how to communicate with potential buyers, how to create interest, and how to negotiate firmly without making the process feel pressured or uncomfortable. We always felt that she had our best interests in mind and was working hard to achieve the strongest possible outcome. Her ability to balance warmth, honesty, professionalism, and strong negotiation skills is what makes her such an excellent agent. She was supportive from the first meeting through to the final sale, and we are extremely happy with both the experience and the result. We would highly recommend Spring Chen to anyone considering selling their property. She is passionate, dependable, intelligent, and genuinely cares about her clients. We are very grateful for everything she did for us and would not hesitate to work with her again in the future.

We would like to sincerely thank Spring for her outstanding professionalism, dedication and endless support throughout our campaign. From the initial campaign planning and concept development through to the execution of the marketing strategy, she consistently contributed valuable insights and innovative ideas. Her strategic thinking, market knowledge , and creative approach helped strengthen the campaign and position it for positive outcome. She continuously injected our project with fresh perspectives and practical recommendations that added significant value at every stage. Throughout the process, her communication was excellent, kept us informed and provided honest advice. Her persistence, attention to detail and positive attitude gave us confidence that our project was in a capable hands. We greatly appreciate her hard work and expertise and would not hesitate to recommend her to anyone seeking a knowledgeable, professional and friendly agent. It was a pleasure working with you Spring, and we are truely grateful for your contribution to your property journey.

Spring wowed us from day one with her professionalism and transparency. She set clear expectations but always presented contingency plans along the way. She was ever approachable (a phone call away) and made important decisions which (in hindsight) demonstrated her competency and expertise. We were thrilled to sell at auction in a tough market - thank you Spring!

Spring made the process of selling my late Grandmother’s house so easy. She achieved a result beyond our expectations, we received a reasonable offer within a week of the ad being online and we did not need to go to auction. Spring was transparent, honest, professional and reliable. I highly, highly recommend Spring. Spring’s professionalism and extensive knowledge were evident from our first meeting.

A big thank you to Spring for all her hard work and dedication throughout the sale of our property. Despite the challenging market conditions, Spring remained proactive, professional and focused on achieving the best possible result. Her communication was excellent, she kept us updated every step of the way, and her advice was always honest and practical. Most importantly, her negotiation skills helped us achieve a result that exceeded our expectations. We are extremely happy with the outcome and would highly recommend Spring to anyone looking for a professional, trustworthy and dedicated agent.