Stefan is punctual, reliable and knowledgeable. He works hard for the vendor, chasing all prospects and gauging demand and likely sale price range. His manner is pleasant, not pushy. His marketing materials are well produced, especially his property presentation videos. He keeps the vendor updated regularly with factual information on buyer interest, and he is able to convert that factual information into advice on the best sales strategy.
We were quite happy with Stefan customer service and behavior.
It was our pleasure to work with Stefan. He is a very professional and reliable person. Me and my husband believe that he is one of the best property consultant that we met. Many thanks Stefan.
Stefan did a Steller job selling my property. Really impressed and would highly recommend. Thanks
Stefan is an absolute pleasure to work with! His professionalism, kind caring nature and genuine sincerity have made this an easy and enjoyable time for our young family. Originally meeting Stefan as prospective buyers, we were impressed with his diligence, respect and enthusiasm to help. Stefan has personally supported and guided us through every step, and been open to our ideas and suggestions. His well considered advice and strategies on presentation, sales options and marketing were outstanding. He frequently communicated progress of the highly organised campaign. Stefans professional knowledge and dedication definitely ensured a great outcome on a flawless auction day. We are extremely grateful for our fantastic experience and highly recommend Stefan to both vendors and buyers. Thankyou Stefan!
When I first decided to sell I had Fletchers in mind and met Stefan. As soon as we met I instantly felt he was the right agent to sell my property. I felt totally comfortable, he explained the whole process, made everything run smoothly and achieved a fantastic outcome for me. Stefan did everything with a natural flair and patience, and I consider him a worthy representative of Fletchers.
very professional service. most wonderful purchasing experience. give me much support.
I have found Stefan to be very responsive to all questions and queries that I have raised throughout the process of buying a property. He deals with such issues promptly, concisely and without varnish, never over-selling anything (contrary to what one might often otherwise find with real estate agents). Overall, I have found him to be most straightforward and efficient to deal with, and it was a pleasure working with him.
My sister and I found Stefan to be very helpful and professional. He kept us fully informed of potential buyers and explained the options of selling our home in a clear and precise manner. His negotiation skills were brilliant and I would recommend him to anyone selling a home.
I highly recommend Stefan Cook as a Real Estate professional. In my one year long search to purchase a home Stefan stood out as an exemplary professional and I would be very happy to recommend him. Stefan was at all times authentic, honest, responsive and knowledgeable. It was clear to me from the outset that Stefan's aim was to achieve the best outcome for both the vendor and the purchaser - no easy task but he truly delivered. Thankyou Stefan.
Our first encounter with Stefan was at an OFI and we found him to be extremely helpful and interested in helping us find a suitable property. We didn't purchase that particular property but continued to communicate with Stefan who referred us to other properties of interest. We were very impressed with his professionalism and genuine helpfulness and therefore appointed him when it came time to sell our own property. From the outset, Stefan could not do enough to help us, advise us and give us all the support we needed to sell our property. His communication was second to none and every step along the way he kept us informed on all the dealings he was having with prospective purchasers. We sold at auction on the day for a price that we were more than happy with and believe that Stefan's hard work contributed to the great result. We would have no hesitation in recommending Stefan to any prospective vendors.
Our priority was to find an agent that we can trust to manage the sale of our home, it was a pleasure to deal with Stefan and most importantly he was consistent with his services in all areas. He kept us up to date with the process and follow-up with all of our enquiries diligently. We were not present on auction day due to other commitments, Stefan and the team couldn't have made it any easier for us through the sale. This is the second property Fletchers and Stefan have sold for us and i would not hesitate to use their services again in the future.
