Stephen's profile

Stephen's reviews

  4.6  
Stephen has 35 reviewsacross 4 different locations, showing 12.
almost 10 years ago
Great agent

Being on the buy side I really didn't expect to be treated very well by the agent but Stephen proved me wrong. His communication was excellent right from first inspection through to final settlement. He always answered my queries promptly and showed genuine care. I would highly recommend Stephen if you are in the Lane Cove area.

almost 10 years ago
Stephen Hankins

Very helpful, efficient and friendly. Nothing was a bother. Would definitely recommend Stephen as an agent

almost 10 years ago
Thanks Stephen!

Stephen is a very professional agent, he sold our apartment within four weeks for a good price when the market was at the downturn.

about 10 years ago
Great result

Julia and Steve gave us an exceptional service in selling our parents house. We followed their advice and reaped the rewards. , The negotiations were well handled. I felt we knew exactly what was going on through out the process and the end result was great. They made a stressful experience much less difficult. Steve had a good approach and we felt comfortable with his knowledge of the market.

about 10 years ago
With you all the way

Stephen is a star negotiator, he helped me sell my unit for an excellent price and then negotiated purchase auction of my new place for me all with dignity and a big smile - how is that for service!

about 10 years ago
Stephen Hankins

Stephen Is a naturally pleasant and helpful person who made me feel at ease and confident that he was doing the best possible to make the sale of my house go smoothly. I was continually kept up to date with the progress and he anwered my many questions efficiently and with good humour, making me feel very relaxed in a stressful time of my life. After the sale he assisted me in my search for new accomodation which I am very grateful for. I have no hesitation in recommending him to my friends.

about 10 years ago
Great communicator and down-to-earth

Stephen cannot be faulted on enthusiasm, commitment and tenacity. I was not an easy vendor and Stephen and his partner made the preparation and sale of my property much easier than anticipated. At the time I was struggling with a number of personal issues and Stephen helped me stay focused and assisted in reaching a sale price that exceeded my wildest expectations. I met with a few different agents before signing with Stephen and have not regretted my decision for a second.

about 10 years ago
Open and Honest

Buying and selling a house can be tricky and the order these two things occur in usually depends on each situation. In our case we purchased first and we wanted to take our time in choosing the right agent that would give us the best possible opportunity for a maximum sale. Our criteria and final decision would not necessarily be based on the agent that was offering the best price on commission and/or the cheapest media campaign. We wanted an agent that not only had expertise of the local area but also one we could genuinely trust and had the vendor’s best interest in the forefront of the decisions they were making. In our previous experience of selling property we were not left feeling this way. We needed to feel comfortable. When we first met Stephen and Julia the biggest point of difference from other agents was the fact that they were a true team. There was no senior and junior of the two as we had seen with other agents. It was definitely a comforting first impression that didn't stop there. McGrath offered many packages in both advertising and commission to choose from to tailor our needs. We were never pressured into choosing any particular package and Stephen and Julia were well equipped with the most up to date knowledge of previous sales in the Lane Cove North area and surrounds. Their advice on what needed to happen to prepare our property for the campaign was second to none and again we were never pressured into doing anything that we were not comfortable with. Throughout the campaign we were updated on a daily basis and had weekly meetings to debrief us on potential buyers. Although we had agreed that auction would be the preferred choice, Stephen and Julia never closed the door on the possibility of selling prior if the situation was came to that. Over the weeks we really got the feeling that Stephen and Julia were putting in as much time and effort into the entire campaign as they would have if they were selling their own homes. This piece

about 10 years ago
Stephen Hankins

I found Stephen to be easy to communicate with and very down to earth. He appeared to have my best interests in mind and did a lot of running around behind the scenes in order for the auction campaign to run smoothly. I would highly recommend him.

about 10 years ago
G Duncan - 22 Elizabeth Parade, Lane Cove North.

I found Stephen to be a very honest and reliable person to deal with. The knowledge of the Lane Cove area he had was exceptional and certainly put us on the right track for an exceptional result. The professional manner in which he communicated was at all times clear, precise and honest. He always responded with a positive outlook and was a joy to deal with. I highly recommend Stephen and wish him well for his future. Excellent job. Well done

about 10 years ago
Review for Stephen Hankins

Stephen was our agent for selling our property. Since making contact with him, Stephen ensured to stay in contact and give us the necessary information we needed. He was very helpful and informative throughout this process. We felt he was easy to talk to and relatable, which made it much easier for us during this potentially stressful time. We were extremely happy with the price he was able to achieve for us and we would definately recommended him to others in the area.

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