Steve has exceeded all expectations in the way he handled our sale, Kept us informed with weekly meetings and phone calls if we wanted to know anything Steve was only a phone call away. He knows his market and what is happening in the area. We would not hesitate recommending Steve and the Avenue to anyone thinking of selling.
Steve got all the best skills regarding housing / properties / sales Within a short period of time he managed fulfil our requirements and very easy and pleasant to deal with, he is very responsible and honest.
Steve was extremely helpful, and took the time to answer all of my questions, and offer his assistance during the selling process - even out of his working hours! I really appreciated his knowledge and especially the fact that it sold after the first open home as well. I would certainly recommend Steve !
Steve gave me a lot of information to consider when selling which was helpful. He was always punctual, kept me up to date with the progress and with buyer response to my house which led to a very non painful procedure and satisfactory result for me.
Steve met with my wife and I to sell our beautiful family home. We knew we wanted an auction, and the existing reputable expertise/agents in the area were not as comfortable with Auctions based on our knowledge of them. Some of the agents were over the top with unnecessary glamour, more to prop up the Agent's personal marketing we thought than to sell our home (we didn't need the potential buyers to have a wine, cheese and caviar sit down session!!). Other's just didn't seem to be confident. Steve was holistically sensitive to our communication style and needs, and this, coupled with his trustworthy and down to earth style, matched our comfort with his objective market appraisal. Sellers always want more, but after meeting a few agents we found Steve was realistic whilst also aiming for a little more than the other agents we had interviewed prior to committing to Harcourts. His plan for the sale, and negotiation of fees was reasonable. He was always polite, courteous, professional, and never displayed any short temper even during times of occasional stress. He answered all calls, made necessary calls, and was to the point. He elaborated on answers to questions that we had about the process. Communication is crucial, and our home was at a substantial price, as it turns out a record for Glenhaven for the 2016 calendar year. Communication was definitely a strength of Steve's and is always the cornerstone of any service. The communication with the conveyancers, solicitors, etc was also handled by Steve proactively, necessary during matters that were under time pressure. His gentle manner was accompanied by efficiency with the formalities, uncommon amongst real estate agents in our experience. His office staff were equally singing the same tune as our agent, further ensuring the process of the sale was a machine well oiled. We would happily use him for a sale or purchase again, and we cannot normally say this about real-estate agents, given their reputation.
Each aspect of the marketing and subsequent sale of our house in Kings Langley was efficiently orchestrated by Steve and the Harcourts Castle Hill team resulting in a number of offers and a subsequent sale after the first open home. Everything was professionally handled from the marketing strategy - the photographs were exceptional, internet and newspaper exposure very thorough - to the subsequent negotiations by Steve to deliver a purchase price that my wife and I were very satisfied with. We would recommend Steve and Harcourts Castle Hill to anyone looking seriously at selling their residence.
Steve was a great agent: Calm, honest and in no way your "pushy" brash agent. He got us a great result because people could sense his honesty and knowledge. We are very thankful to him for guiding us through the home selling minefield.
We can highly recommend Steve Cole of Harcourt Castle Hill. We engaged him to sell our house and we were thrilled with the result that he obtained. Steve always kept us informed and worked tirelessly with integrity in the very short period of time in which he had the listing to obtain a great result for us. We were impressed with the detailed feedback we obtained, something that was completely lacking from our dealings with other agents. As a vendor, the desire to be kept informed was high on our agenda and Steve certainly lived up to our expectations. We can certainly recommend him as being an agent who is honest and professional.
We would recommend Steve Cole to anyone wanting to sell their home. This is a very stressful time in your life especially if you are in an older age group, steve has always kept us in touch with everthing happening or of any changes beyond his control. we see Steve as more of friend now after he has gone out of his way on many occassions to contact us late in the evening way after working hours when we have been worried about a process within the sale and he was cortious enough to listen and explain the situation and process in a very professional manner. Contrary to the belief that many people have that phone messages go unanswered, Steve would always phone us back with the the correct information , (it may not be the answer you wished to hear but he was honest enough to tell you the truth then at least you knew what action to take). He is the ype of guy you need working for youin Real Estate.
Steve was a gentleman who was always available if we had any questions and went out of his way to ensure we were kept up to date with any developments. A pleasure to deal with.
It was a pleasure to deal with Steve and everyone else in the Castle Hill office. I would have no problem dealing with him again.
I would like to thank Steve Cole of Harcourt's Castle Hill for his negotiation of the sale of my Baulkham Hills property within 7 days of listing. All requests were met promptly and knowledgably and Steve's ability to communicate resulted in a very satisfactory sale. I have no hesitation in recommending Steve and would use his services again.
