Steven and his team's market knowledge and understanding of the local area is exceptional. The team's professionalism in terms of presentation, appearance and strategy is outstanding. All of this, with Steven's confidence in achieving a result within the estimated price range, provided us with the assurance to trust the sale of our home with Steven and team. I have no hesitation in recommending Steven and his team.
Steven is a good communicator. He was helpful, informed and friendly. He has a great system for communicating with potential buyers and keeping them up to date and informed regarding the sales process. The online photographs were great. Our home was sold in just one week and we were pleased with the outcome.
Steven was fantastic to deal with. Up front and honest. We really enjoyed dealing with him. Such a happy positive guy. Great to hear all the positive feedback about Rivervale. Made our decision so much easier. Thanks so much.
Steven and Sandra provided us with a very positive experience in selling our home. They were always available and got back to us very promptly whenever we had questions and gave us invaluable advice with wide local knowledge of the area and the people. They negotiated settlement very quickly and we never felt pressure to accept anything we weren't comfortable with. Overall we are very pleased with the entire process.
Working with Steven Webster and his team was an absolute pleasure. From the very beginning, the entire team was warm and incredibly approachable, making what can be a stressful process feel seamless. Their market knowledge is second to none, and I was consistently impressed by their responsiveness; they were able to respond to my questions almost immediately. I couldn’t have asked for a more professional or supportive group to have in my corner
Thanks for your help Steven. From the first conversation through to settlement, you were proactive, responsive, and consistently helpful. I appreciate that you went above and beyond to keep everything moving, communicate clearly, and make sure nothing was missed.
I can’t recommend Steve Webster and Sandra highly enough. I first met Steve two years ago, and from that very first conversation I knew that when the time came to sell my apartment, he would be the real estate agent I’d choose. There was something genuinely personable and trustworthy about him that immediately stood out. This apartment was my baby, and it was so important to me that it was handled by someone who didn’t just see it as another listing or a number. Steve sold my home in such a thoughtful and personable way, treating it with the care and respect it deserved. Both Steve and Sandra demonstrated a level of professionalism combined with warmth and friendliness that is honestly hard to come by. They made the whole process feel smooth and supported from start to finish. I’m incredibly grateful for their guidance and would wholeheartedly recommend them to anyone looking to sell their home.
I had an investment property in Cloverdale for around 20 years and was starting to be a little worse for wear. Although the current market conditions. Helped, Steve gave a no nonsense and honest appraisal of the property and we were able to move forward with a common sense approach and still achieve an outcome better than expected. Thanks for the help Steve and team.
We chose Steven Webster due to his strong online profile, however our experience selling our home fell well short of expectations given the level of commission paid. After the first home open, we were advised that the early offers were “pretty good” for the area, despite this being very early in the campaign. Once we chose not to accept those offers, there appeared to be no clear or structured strategy beyond the initial proposal of a midweek twilight open and a backup Saturday open. An online offer system was used, however in our view it was not utilised effectively to create competition, as buyers could not see how their offers ranked. Steven later sought to contact buyers directly, despite not having met them, as he was not present at the home open. The home open was conducted by his assistant and business partner, which was not discussed with us in advance. Communication declined significantly after the first week. Due to ongoing concerns, we requested a formal meeting to discuss our dissatisfaction. During this meeting, Steven raised his voice to the point where his assistant had to mute him so the discussion could continue, which we found unprofessional. We were also left with the impression that Steven held a low view of the Belmont market, particularly in comparison to neighbouring suburbs, and we felt this influenced the overall approach taken to our sale. Several administrative issues arose during the process, causing unnecessary stress leading up to settlement. Since settlement, we have received no follow-up contact, aside from a message on the day of settlement regarding key collection. This was nearly four weeks ago. Overall, we did not receive the level of communication, strategy, or professionalism we expected and would not engage Steven Webster again.
Steve and the team at Bourkes went above and beyond in selling my property. Living in Queensland, I expected the process to be challenging, but I was able to place complete trust in Bourkes, who handled everything seamlessly from start to finish. A special mention to Alexandra, who kept me consistently updated, organised painting quotes, and provided genuinely helpful advice throughout the campaign. Highly recommend!
Steven and Alexandra made the entire process quick, easy and seamless. From start to finish I knew exactly what was happening and what to expect.
