Selling a house is often an emotional or stressful experience!! However with Su this was not the case due to her honesty, empathy, experience and knowledge in the market place. As a mother Su understands compassion, and has built an incredible reputation on her integrity and ability to listen first, then inject her professional opinion to guide a seamless path. Thank you Su
We always felt Su (and Luke) had our best interests at heart. We never felt like just another commission. Su was available at any time of day, and even at night, to answer our most minor concerns and questions. She went way beyond what was required of her. For us it boiled down to competence, trust and the human factor. Su knows the business inside out and we always felt she gave us real-world information rather than what we might like to hear. Her genuine warmth was a huge factor. We dealt with several agents from other companies during the process of selling and buying, and although we dealt with some very good people, Su was the standout. She is the sort of agent who gives the industry a good name.
Sh just sold our property for us in Bangalow. She is ‘hands down’ the best Agent I have ever dealt with. From the onset her advice was solid and well researched and the communication from her and the First National Team was prompt and efficient. Su offered free advertising to get us over the line and continually contacted her extensive data base - one of whom ended up making the purchase. Above all, her empathy, commitment and kindness is 150%. Like I said, THE BEST AGENT!
We have dealt with Su previously and as usual we were very happy with the way she and her team handled our sale.
Su Reynolds is an excellent agent. Her handling of the recent sale of my Byron Bay property was exemplary. She is very knowledgeable of her trade and her personality is very reassuring in terms of accurately assessing the market trends and forces which relate to the sale. Her manner is warm and friendly and she offers assistance and updated information at all stages of the sale. She is extremely trustworthy and I would have no hesitation in recommending Su to any potential vendor.
Su is a very conscientious agent who has a very steady hand on the tiller during the sales negotiation process ensuring the best possible outcome for all parties.
Su was an absolute pleasure to deal with, her communication skills are Amazing! My partner and I felt so comfortable throughout the whole process of purchasing our new home, Su was so helpful and Lovely. We couldn't recommend Su more for both selling and buying.
We found Su to be the most professional Real Estate Agent we have ever dealt with. Nothing we asked for was a problem and her feedback on the sale progress was excellent. Su understands what her elderly clients require and her calm personality made dealing with her very enjoyable. Thank you Su for your guidance and assistance in selling our home. Regards Ken & Liz.
Following previous negative experiences with real estate agents when buying and selling our properties, we had some trepidation when deciding to sell our property on this occasion. This apprehension quickly disappeared upon our first meeting with Su. Her knowledge of the local market together with her professional, yet pleasant approach, was the deciding factor when choosing her to sell out property. She was able to negotiate a very satisfactory outcome in a relatively short time frame. Su and her team were always respectfu, and attentive to our wishes. We have no hesitation in recommending Su.
So happy with all our dealings with Sue, she's so friendly and officiant and great with communication and trying to meet our needs. Highly recommended!
We couldn't be happier with our sale experience with Su. As an agent Su is very knowledgeable, professional and personable. We look forward to working with Su again.
