Su is great but my name is not Helen and I did not purchase a property

Straight up. Clear. Honest. Realistic.

The service Su Reynolds provided as agent for the sale of my property was outstanding. Su is highly organised and proficient. She always made herself available to discuss marketing and put together an impressive sales campaign. Su has a breadth of experience with the Byron Bay property market which inspires confidence. Comprehensive, useful feedback and advice was available at all times. Su and her fellow agent Luke Elwin, are agents you can trust with your property. They are consummate professionals.

Su Reynolds was our primary point of contact with First National whilst selling our Byron Bay property. We would have no hesitation in recommending her services to future clients. Dealing with Su was always a pleasure. We were kept fully abreast of developments throughout the campaign, and advised in a very professional and informed manner. First National also delivered a great end result. Thanks again team.

We love working with Su as both a buyer and a seller! She's always reliable, incredibly helpful and an absolute master at negotiating a win win for both parties. She's Byron's most popular real estate agent for a reason, she's genuine, hard working and a straight shooter. You always feel safe and comfortable in any stage of buying or selling with Su. Incredible agent and fabulous person to know all round!

Su had the patience to keep the channels open when things took longer than expected from my end. I was very grateful for her not losing faith and particularly for supporting a small local buyer in a competitive market. Thank you

Selling a house is often an emotional or stressful experience!! However with Su this was not the case due to her honesty, empathy, experience and knowledge in the market place. As a mother Su understands compassion, and has built an incredible reputation on her integrity and ability to listen first, then inject her professional opinion to guide a seamless path. Thank you Su

We always felt Su (and Luke) had our best interests at heart. We never felt like just another commission. Su was available at any time of day, and even at night, to answer our most minor concerns and questions. She went way beyond what was required of her. For us it boiled down to competence, trust and the human factor. Su knows the business inside out and we always felt she gave us real-world information rather than what we might like to hear. Her genuine warmth was a huge factor. We dealt with several agents from other companies during the process of selling and buying, and although we dealt with some very good people, Su was the standout. She is the sort of agent who gives the industry a good name.

Sh just sold our property for us in Bangalow. She is ‘hands down’ the best Agent I have ever dealt with. From the onset her advice was solid and well researched and the communication from her and the First National Team was prompt and efficient. Su offered free advertising to get us over the line and continually contacted her extensive data base - one of whom ended up making the purchase. Above all, her empathy, commitment and kindness is 150%. Like I said, THE BEST AGENT!

We have dealt with Su previously and as usual we were very happy with the way she and her team handled our sale.

Su Reynolds is an excellent agent. Her handling of the recent sale of my Byron Bay property was exemplary. She is very knowledgeable of her trade and her personality is very reassuring in terms of accurately assessing the market trends and forces which relate to the sale. Her manner is warm and friendly and she offers assistance and updated information at all stages of the sale. She is extremely trustworthy and I would have no hesitation in recommending Su to any potential vendor.

Terrific communication, honest and charming.