We have been dealing with Su and the team for some years now without having actually bought or sold through them until now! Su has always been willing to put in the effort and time, knowing there was not a sale or purchase right there to be done. A very professional, trustworthy operator.
We ( my cousin and I) chose Sue to manage the sale of our aunties estate house after interviewing six realestate agency's and asking other people we know for recommendations Sue and her support team could not have been more helpful in recommending the options available for disposal of the property and gave us what turned out to be a very realistic mark analysis. At all times we felt incharge of the process with Sue and her team supporting our decisions. She kept us informed in a timely and detailed way advising on the next step options. We were very happy with the price we received on the property . I would recommend Sue as an agent with integrity, energy and commitment who follows thorough without hasseling yo. Donald Maughan I am happy to support these comments if you wanted to speak to me by phone The agency has my contact details Donald
Su, has been always available for my sister and myself, when we decided to sell our family property that has been handed down for three generations. Not knowing where to start, Su guided us through the sale of the property. She went over and above to meet our needs and get the best price and buyer, as we wanted someone that would cheerish the property as much as we have. I am so very grateful for all that she has done for us. Kind regards Tracey Harding
Su (and the team) have been a delight. Their expectations were explicit from the outset, there was fairness and professionalism in all their dealings, and a strong sense of care - appreciative of the magnitude of emotion and attachment that sits around property exchange. The disciplined, yet concerned manner in which the sale was conducted deepened the perspective that this was not just a sale of property, but rather an exchange of story, a step on a life journey that both challenges, yet is meant to be. Our experience has been one of business conducted in a most personified way.
I appreciate the opportunity to write this review as I felt that Su really looked after us when we sold our property. Su sold us our first property and we looked to her to sell for us a few years later. Su helped make the process very smooth and as stress free as possible. I was very comfortable trusting Su and her team and appreciated her extensive local experience. I would not hesitate in recommending Su as an agent and would not use any other agent should we need to sell again in the future.
We have recently dealt with Su on several properties in the Byron Bay region and we were delighted the service she provided, in particular her communication and negotiation skills. It seems Su's valued credibility in the region precedes her, and we would highly recommend the wonderful service that she provides to both vendors and potential purchasers.
Su is great but my name is not Helen and I did not purchase a property
The service Su Reynolds provided as agent for the sale of my property was outstanding. Su is highly organised and proficient. She always made herself available to discuss marketing and put together an impressive sales campaign. Su has a breadth of experience with the Byron Bay property market which inspires confidence. Comprehensive, useful feedback and advice was available at all times. Su and her fellow agent Luke Elwin, are agents you can trust with your property. They are consummate professionals.
Su Reynolds was our primary point of contact with First National whilst selling our Byron Bay property. We would have no hesitation in recommending her services to future clients. Dealing with Su was always a pleasure. We were kept fully abreast of developments throughout the campaign, and advised in a very professional and informed manner. First National also delivered a great end result. Thanks again team.
We love working with Su as both a buyer and a seller! She's always reliable, incredibly helpful and an absolute master at negotiating a win win for both parties. She's Byron's most popular real estate agent for a reason, she's genuine, hard working and a straight shooter. You always feel safe and comfortable in any stage of buying or selling with Su. Incredible agent and fabulous person to know all round!
