I want to take this opportunity to acknowledge and commend Susan Cooper who recently assisted me successfully sold my house. Given this was my first experience, there was a lot of uncertainties in my mind and a lot things unknown to me. I really didn't know how I would approach the sale. However, when I met with Susan for the first time, she assisted me put together an overall sale plan with clear milestones to target and achieve. With her level of maturity and years of experiences in the Cairns property market, Susan guided me through the whole process of getting the property ready for sale including understanding of the market, the compliance requirements, the marketing of the property through different media platforms, valuation process through to securing the contract, the execution and the sale. It was a first time experience for me, but, Susan guided me through all the nitty gritty and gave me comfort. The communication was brilliant and effective as she kept me posted on all the status and progress of sale as well as discussing issues that needed rectification. She took time to meet me in person on many occasions and kept a lookout on the well-being of my property as I was overseas. She is very professional in her approaches, explains things clearly and has a likeable personally. The overall outcome for me and my family was a complete success and I give a lot of credit to Susan for this turnout. If I had another property to sell, I will certainly talk to Susan. I wish her the very best in her endeavours.


