We purchased a property from Susan in 2014. Susan is an excellent agent. She offers personalised, genuine and professional service. She knows her stuff and made the whole process easy and exciting. Susan stayed in touch all the way, even after the sale, to make sure all was ok. We have purchased several properties over the years but none of the agents were as professional as Susan. We recommend Susan to all our family and friends.
Review Below; Susan, We would like to thank you for your help in selling our unit in Nundah. We felt we were involved in every part of the process without any of the worry or stress that can be part of a sale. You kept us informed and updated on all matters that needed our attention. You provided a high level of personalised service and it was a pleasure to have you looking after our interests.
Susan sold my late parents house in Boondall shortly after my mother passed away. She took all the stress from me during this very difficult time, and was so helpful and compassionate. At no time did I feel rushed or pressured, and Susan's understanding of the market ensured that the house sold quickly. I would definitely recommend Susan not only as an outstanding agent, but a person who will seek to understand your personal needs, either buying or selling.
Given the reported general publics perception of the profession I approached the purchase of my property with some trepidation. I was very pleasantly surprised to meet Susan who was very knowledgeable and helpful during the entire process. She was accommodating in organizing inspections outside of the officially advertised times and took a low key, non pressure approach to the sales process which probably would have scared me off! She has a way of asking the necessary questions (including the closing of a sale) in a non threatening pleasant way. Because of my circumstances I had to negotiate terms outside of the norm and Susan guided me through that process with ease. Her extensive experience coming to the fore. I was also pleasantly surprised to receive follow up calls after the settlement to see how I was going, including a one year anniversary call. Most agents wouldn't bother as there is no clear gain for them with the deal already having been done. This demonstrates to me the acknowledgement by Susan that long term relationships and word of mouth are an important part of being a successful agent. I have no hesitation in recommending Susan to any potential seller or buyer.
Susan is not only professional in as much as she knows all the legalities of the Real Estate business, she also understands the market. She communicates very well and is extremely ethical. She has empathy for all parties concerned - buyer and seller and in short - she gets the job done without any fuss and without playing any games. She's my first and only choice as an agent in Brisbane.
I have recently had the pleasure of working with Susan Hollands on the sale of our units at Nundah. Throughout the entire sales process Susan has been honest, reliable and diligent. She is very personable and approachable with excellent communication and negotiating skills. You can rely on her to get the job done with both compassion and commitment. I would without hesitation recommend Susan Hollands to sell your property.
Susan Hollands recently provided myself and my husband real estate services. We met at an open house and upon our first conversation it was apparent she was different to the real estate agents we had met in the past. Susan Holland is well mannered, well-spoken and personable. As we continued to conduct business with Susan the attribute that stood at the most was her efficiency in communication, attention to detail and her knowledge in her field. She was exceptional in handling our situation which required a same day sale of our property with the purchase we were making. She went above and beyond to ensure that this ran smoothly and all parties were well informed. As young buyers it is difficult to find real estate agents that take you seriously and treat you with respect. It was a refreshing change to work with Susan and I would not hesitate to recommend her to anyone seeking real estate services
Susan Hollands recently provided myself and my husband real estate services. We met at an open house and upon our first conversation it was apparent she was different to the real estate agents we had met in the past. Susan Holland is well mannered, well-spoken and personable. As we continued to conduct business with Susan the attribute that stood at the most was her efficiency in communication, attention to detail and her knowledge in her field. She was exceptional in handling our situation which required a same day sale of our property with the purchase we were making. She went above and beyond to ensure that this ran smoothly and all parties were well informed. As young sellers it is difficult to find real estate agents that take you seriously and treat you with respect. It was a refreshing change to work with Susan and I would not hesitate to recommend her to anyone seeking real estate services.
When we moved to Brisbane 2 years ago, Susan had helped us buying our first property. We found her very knowledgeable about the market and offered valuable advice. Not only that, since then Susan really made big efforts to keep in touch with us. It was really nice to receive a small bag of cookies on the doorknob from Susan on a rainy day, and courtesy phone calls. She also made time to visit us and see our renovations and again she has always given good advice for the renovation investment and return. During the time we put the house on the market, she worked very hard to get people in as much as possible, whether it was evening, in the middle of rainy days, or weekends. We have really enjoyed working with Susan and have trust in her as a friend. I would strongly recommend anyone who wants to sell and buy their house to give Susan a call, you would understand how we value her hard work. She is not simply an agent, she adds value.
Susan's communication and service with us when selling our house was outstanding, as she constantly gave valuable feedback and always expressed her honest opinions. She is very dedicated to receiving the best outcome for the seller, as when it came to selling our property, we received an outstanding outcome. So I highly recommend that you choose Susan Hollands as your agent.
As a purchaser of a property, I found Susan Hollands approach professional and transparent. She was upfront and clear about the sellers’ position. She sought clarification and gained feedback in a timely manner and kept us informed the entire process. Although there were many stumbling blocks encountered throughout the process Susan did not falter in her professional approach to the issues. It was a pleasure in dealing with her and I would highly recommend her as a trustworthy agent.
Susan, Bernadine and I wish to thank you for your efforts in the sale of our family home at 10 New Street, Nundah. We greatly appreciate your consideration of our needs, and the professional way in which you handled all aspects of the process. Your down to earth manner and attention to detail were comfort during what can be a stressful time. Thanks again.
