
Susan James

We chose Susan for a number of reasons and we were certainly not disappointed. Firstly, her market share and knowledge of Swanbourne is second to none. From the very first meeting, it was clear that Susan deeply understands the suburb, the buyers, and the nuances that drive real value in this pocket. Her communication throughout the campaign was honest, transparent, and timely. We always felt informed, prepared and supported and there were never any surprises. Susan was incredibly specific and strategic in determining what our home needed to present at its absolute best in order to achieve a strong, fair market price. Every recommendation she made was based on experience and backed with logic. The support and admin team at Duet were equally impressive, approachable, efficient and professional at every touchpoint. What we loved most about working with Susan is that you always know exactly where you stand. She’s direct, she’s genuine, and she truly does her best to accommodate and answer every question big or small. We couldn’t have asked for a better result, or a better experience. Susan sold our Swanbourne home in April this year and we would recommend her without hesitation.
