Having previously bought a house through Susan it was a very easy decision to engage her as the our selling agent for the same house. Susan and Sharon were professional throughout and ironed out any issues with ease. Most importantly, we got an excellent price for our property, in no small part due to the efforts of the Duet team.
Susan James did an outstanding job marketing our property. The house required significant preparation before going to market, and Susan, along with her team, expertly project managed the entire renovation process. The transformation was remarkable—we were absolutely delighted with how the property presented. Thanks to her dedication and hard work, the final sale price exceeded our expectations. We couldn’t be happier with our decision to choose Susan James to sell our home.
Susan was absolutely wonderful to work with throughout the process of buying my first home. From the very beginning, she was kind, respectful, and incredibly supportive. As a first-time buyer, there were many things I wasn’t familiar with, but Susan always took the time to explain everything clearly and made sure I felt comfortable at every step.
Susan had an in-depth knowledge of the history of the property which enabled her to identify its unique features and quickly pinpoint the target market. This directed how to style and market the property, which led to a quick sale. We were pleased with the price achieved.
Susan's extensive experience shone through in her strategy and the highly-professional way she handled the whole campaign, from the time she first presented her ideas to us, right through all stages to the auction and beyond. We are extremely pleased we chose Susan to handle the sale of our property in Claremont and we are most grateful to Susan, Sharon and the team at Duet. We would not hesitate recommending Susan and team to anyone. Unfortunately I can only give her 5 (out of 5) stars!
Susan James and Sharon Leong are the best agents in my property area. Susan helped me achieve my goals through astute market valuation and a great depth of local knowledge and experience. Her communication skills are exceptional and she is always on hand to answer questions. Due to an error by the government authorities crucial document required for sales could not be obtained normally. Sharon spent a great deal of effort to finally obtain the document on time.
Being a consummate professional, Susan James executed the sale of our property very efficiently and managed to make the entire process seamless over the shortest period. Her knowledge of the suburb added to her genuine character and friendly nature made this a pleasurable sale. Susan will be our go to agent the next time we undertake a property transaction.
We couldn’t have been more pleased with Susan, she was excellent regarding information of the property and area. Her friendliness and expertise was evident within the first five minutes of meeting her. She was always on hand for any queries and we fully trusted her to sell our property for its highest price.
Susan James’ long standing experience and knowledge of the real estate market made our family very comfortable with appointing her as our agent. Her negotiating skill and the support network she has access to was key to the smooth transition we encountered from contract acceptance to co-ordinating a successful settlement date to tie in with acquiring our new home.
Susan and her team were absolutely wonderful to work with throughout both the buying and selling process. Susan was genuine, knowledgeable, and truly had our best interests at heart. Her communication was excellent — she and her team always responded promptly and made sure we were kept informed at every stage. Susan was flexible and efficient. We’re so grateful for Susan’s guidance and professionalism, and we wouldn’t hesitate to recommend her and her team to anyone looking to sell their home.
Susan was an absolute champion at selling my property, everything was so professionally done, and the selling price was on point. I could not have asked for more everything was done on time with no fuss. Communication was first as I was never left out of the loop. I would definitely work with Susan again in the future.
Our experience with Susan James was absolutely fantastic. She was professional, approachable, and truly made the process enjoyable. Her knowledge of the market and her calm, friendly manner made the whole process smooth and stress-free. We felt confident and well-supported from start to finish, and we’re truly happy with our new home. We would gladly recommend Susan James to anyone looking to buy or sell — she’s an excellent agent who goes above and beyond.
