Susan's profile

Susan's reviews

  4.9  
Susan has 399 reviewsacross 19 different locations, showing 12.
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Susan's qualities as told by our client reviews: responsive, supportive, friendly, well-prepared, honest, clear communication, local expert.
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Seller review
Full, detailed knowledge of the market.
15 days ago
Full, detailed knowledge of the market.

Susan's response to my request to sell and getting the house on the market was amazing. Painting, styling, necessary inspections and more all occurred in 2 weeks. Careful explanation of all details was given.

Seller review
Very Impressed
19 days ago
Very Impressed

Susan recently sold our family home and we were impressed with every aspect of her service. Susan and her team, headed by Sharon were most supportive in assisting us to get our property ready for sale. We had complete confidence in Susan‘s approach to marketing our house which sold within a week. Susan is lovely to deal with, a good communicator and she gets results. We have no hesitation in recommending her and her great team at Duet.

Seller review
Do yourself a favour and use Susan James
26 days ago
Do yourself a favour and use Susan James

“I cannot say enough wonderful things about Susan James. She went above and beyond in every way to sell my mothers home. From the very first meeting, Susan’s communication was exceptional—she kept us in the loop every step of the way. Her team , including Sharon were professional and so helpful when things needed to be done ... yesterday ! Her market knowledge was unmatched, and she achieved us an amazing price for her property . Thanks to Susan , we had a smooth, stress-free sale, and I’ll forever be grateful.”

Seller review
In Tune with Market
about 2 months ago
In Tune with Market

Susan was very much in tune with the local market and where my property sat. She recognised what prep on the house would present it at its best. Susan always followed up in a timely manner after home opens, and negotiated very proactively on my behalf. Her assistant Sharon was fabulous pulling everything together and went the extra mile on my behalf, as an interstate vendor.

Seller review
Professional and friendly manner
about 2 months ago
Professional and friendly manner

I contacted Susan after hearing very positive reviews from others. Susan explained the selling process in easy language. She was professional and warm and I felt very confident in her ability. She sold my property in 3 days at a great price. The after sale assistance by her team was also excellent. I thoroughly recommend Susan when selling/buying a home.

Seller review
Easy Decision
2 months ago
Easy Decision

Having previously bought a house through Susan it was a very easy decision to engage her as the our selling agent for the same house. Susan and Sharon were professional throughout and ironed out any issues with ease. Most importantly, we got an excellent price for our property, in no small part due to the efforts of the Duet team.

Seller review
Highly Recommend
2 months ago
Highly Recommend

Susan was fantastic from start to finish. She gave professional and realistic advice, and was clearly an expert in the suburb in which we were selling. We trusted her 100% and she delivered! She achieved a better price for our home than we expected and with the least inconvenience to us (minimum home opens). We would highly recommend Susan to anyone selling their home in this area.

Seller review
Great Experience
2 months ago
Great Experience

We had a great experience working with Susan to sell our house. She was honest, professional, and very easy to work with throughout the entire process. Her communication was clear and timely, and she was always willing to help and answer questions, no matter how small. We felt well supported and confident in every decision because of her guidance. We would happily recommend Susan to anyone looking for a reliable and trustworthy agent!

Seller review
Susan James did an outstanding job
4 months ago
Susan James did an outstanding job

Susan James did an outstanding job marketing our property. The house required significant preparation before going to market, and Susan, along with her team, expertly project managed the entire renovation process. The transformation was remarkable—we were absolutely delighted with how the property presented. Thanks to her dedication and hard work, the final sale price exceeded our expectations. We couldn’t be happier with our decision to choose Susan James to sell our home.

Buyer review
Absolutely wonderful to work with
4 months ago
Absolutely wonderful to work with

Susan was absolutely wonderful to work with throughout the process of buying my first home. From the very beginning, she was kind, respectful, and incredibly supportive. As a first-time buyer, there were many things I wasn’t familiar with, but Susan always took the time to explain everything clearly and made sure I felt comfortable at every step.

Seller review
Highly recommended.
4 months ago
Highly recommended.

Susan had an in-depth knowledge of the history of the property which enabled her to identify its unique features and quickly pinpoint the target market. This directed how to style and market the property, which led to a quick sale. We were pleased with the price achieved.

Seller review
Extremely pleased we chose Susan
6 months ago
Extremely pleased we chose Susan

Susan's extensive experience shone through in her strategy and the highly-professional way she handled the whole campaign, from the time she first presented her ideas to us, right through all stages to the auction and beyond. We are extremely pleased we chose Susan to handle the sale of our property in Claremont and we are most grateful to Susan, Sharon and the team at Duet. We would not hesitate recommending Susan and team to anyone. Unfortunately I can only give her 5 (out of 5) stars!

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