Susan Kouw

​I cannot thank Susan at Elders enough for her support during the sale of our home. She knows the local market inside out and is down to earth, bringing a realistic outlook for real estate alongside a level of genuine care and sensitivity that you rarely find in the industry. She made the process easy during difficult circumstances and handled everything with total professionalism. Her communication was awesome—always keeping me informed and ensuring I felt heard and supported without adding any extra stress. Susan goes above and beyond for her clients, and I am very grateful for everything she has done. Thank you, Susan!

Susan came around and we talked about price and what would happen, Susan is very good at communicating and was clear and knowledgeable and knows the local market which was a factor and was very honest in assessing our property, she was spot on. Susan was always helpful and available with any information we required. She also made sure that both parties came out of the process well. We would highly recommend her as a agent.

We had discussions about the state of the market and decided with Susan’s help it was the right time for us to sell. Susan managed to find a buyer when the market went quiet.

If I had any question I needed an answer for I was able to contact Susan even after office hours. Susan was available to explain, answer and suggest an easier way for us to move forward. We didn’t live in the same state as the house we were selling , Susan was able to put us in touch with a settlement agency.

Susan and the team at Elders Donnybrook, made the sale of my home stress free, and uncomplicated. I highly recommend them to anyone considering selling their property.

Susan was very professional with great market knowledge, communicated well with us, always worked with us to suit our needs, and negotiated a price we are more than happy with. A lovely down to earth lady who was a pleasure to do business with.