Susan's profile

Susan's reviews

  4.9  
Susan has 48 reviewsacross 27 different locations, showing 12.
about 5 years ago
Sale of two properties

Susan was amazing at keeping us informed on market updates prior to putting the house on the market and the subsequent sale of our properties. With one house being an older house, the other new, we were exploring two different buyers market. Her persistence after little interest within the first weeks paid off and we were able to get offers on both places quite quickly for the price we were after. She was very professional and easy to deal with throughout the whole process.

about 5 years ago
easy to deal with

We are happy with Susan she new her job kept us informed and sold our property in good time The only Hiccup was the settlement agent we chose from the list she supplied were absolutely hopeless I wish I had read their reviews before I chose them

about 5 years ago
Thank you Susan

I couldn’t have asked for a more involved and supportive agent buying my first home!

about 5 years ago
A very warm first home buying experience!

Susan was always quick to respond and enthusiastic about her job, and understanding when it took a long time to get my finances approved.

about 5 years ago
Thorough and Friendly

Susan was very easy to deal with, and provided me with accurate information in a prompt fashion. She was responsive when I first need to see the property within a tight time frame, and kept me up-to-date on the process as it unfolded. Plus, she is a friendly and easy going person which made it much more enjoyable. I would feel very confident using Susan and Mi Casa again.

about 5 years ago
A very satisfying experience

From the minute I met Susan at the home open I was impressed on her professional manner .She answered any questions I asked her and when the owners accepted our offer nothing was too much trouble .

over 5 years ago
Service the way it should be.

I've had the great pleasure and fortunate to have found Susan and her team at Mi Casa Property Boutique. A couple of years back I was looking for a property manager to take care of some properties around Perth, Susan was recommended and from the start Susan and her team treat you like you are their top client, friendly, attentive, knowledgeable, quick to respond to any queries I had. Lately I had decided to sell an under performing property, the process was make smooth and simple with minimal effort on my part. Susan and her team got the price I was after and the property was sold much quicker then I had anticipated. Updates came in constantly, she was always on our side working to make our property sale and management as simple and successful as possible. The best part about working with Susan is that she is always more focused on answering our questions, giving us good advice, and finding tenants and buyers that met our needs than she was on closing a deal. We would and have recommend Susan and team to anyone who asks about agents. Give her a call and have your needs managed by Susan if it's within their catchment, you won't regret it.

over 5 years ago
My new home

Very happy, thank you all for your professionalism.

over 5 years ago
Agent of the year

Susan is very experience and she offers good advice. She also has plenty of buyers coming to view our property. We really appreciate her for giving us time to think and consider the offer price.

over 5 years ago
5 Stars all the way .....

Susan was absolutely amazing from start to finish, selling our home in just 13 days! Her customer service is exceptional. She kept us informed every step of the way so we were never left wondering what was happening after home opens and private viewings. Her negotiating skills are second to none, securing us a great offer within our expected price range so quickly. We would highly recommend Susan to anyone wanting a smooth, hassle free sale. Thank you Susan 🙏🏻

over 5 years ago
Highly professional - Susan Lam

Susan is a very knowledgeable person in her field with a positive attitude. she provided service beyond my expectation. Home buying experience with Susan was unique, she is always ready (anytime) to help. I strongly recommend Mi casa property for any property related services due to their positive, responsible attitude.Thank you Susan...

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