I have been looking for an investment property in Melbourne for over 6 months and have so many difficult encounters with agents I had nearly been discouraged from my search. Then I met Susan at an open and from the outset she was charming, honest, sincere and straightforward to deal with. She followed my viewing with a phone call where she helpfully asked other questions I had about the property and gave me realistic ideas about the price range expected - I ended up buying the property and couldn't have been happier with the service she gave me. As a female buying real estate independently it is often intimidating and one often feels patronised and on the back foot - she helped me to feel quite the opposite. Well done Susan and all the best - the industry needs more like you!

Professional approach with excellent negotiating and communications skills

Susan assisted us in selling our property in St Kilda East. She was very communicative throughout the process and managed many enquiries thoroughly. Thanks Susan!

Susan was a professional from start to finish in both her presentation, conduct and communication. She was particularly exceptional at keeping me in the loop, notifying me about what I needed to do, and how the inspections went. In fact, her post-inspection follow up was meticulous and timely. As a first time vendor I could be confident that Susan was equally professional and respectful of my needs as well as that of the potential buyers.

Susan is very professional and personable and helped us get a good result. Communicated clearly throughout and was a pleasure to deal with.

Susan went the extra mile to get our sold after it got passed in at auction. We really apprecaite all of her hard work and dedication!