Susannah Anderson

Susannah made all the difference to us purchasing this property. We had been looking to buy an investment property for years and every time we ended up baulking. I really believe it was Susannah's openness, honesty and genuine helpfulness that helped us across the line to be the successful bidders. During the settlement period Susannah went out of her way to help in every way - actually she went over and above to help us, when she had no obligation to do so at all. It was a perfect experience.

Our experience with Susannah was smooth, positive & realistic. We sold at a difficult time in the market and Susannah's innate understanding and feel for buyer behaviour proved to be very accurate and impressive! She managed the whole process very efficiently and competently with a sanguine disposition that made her a pleasure to deal with. We wouldn't hesitate to engage her again.

I had just been through a rather awful experience attempting to purchase an apartment with another agent who was playing interested buyers against each other, and when I ended up liaising with Sam and Susannah (The Agency) for the property I eventually bought, I found them to be refreshingly straight forward and no nonsense. They both came back to me quickly with clear next steps and go/no go discussion outcomes and were happy to make themselves available with any questions I had. They facilitated the discussions with the vendor quickly and we were able to come to an agreement in a very short period of time. I ended up finding my property and finalising the purchase within 5 business days which was a great outcome.

Selling your home is at best, a very daunting and trying experience, especially in a falling market! You have to choose very carefully whom you entrust this responsibility to. Susannah and Sam had unfailing positivity, enthusiasm, humour, commitment and practical advise throughout the journey. Their knowledge of the market was well researched and thorough, not only in relation to our price range but as a comparison with other homes on the market. Their verbal communication was immediate, positive and reassuring and their online communication was well collated and thorough. I would have no hesitation in recommending Susannah and Sam to manage the sale of your home.

Susannah is an experienced agent who is also warm and friendly and assisted me along the way throughout the whole process.

Totally professional, helpful and accommodating. Wonderful knowledge of market relevant to the suburb concerned. Ready to provide any detail relevant to the property on sale. Highly recommend.