Tara, while acting for the vendor, was courteous, knowledgeable and helpful in making negotiations move swiftly.
Tara, while acting for the vendor, was courteous, knowledgeable and helpful in making negotiations move swiftly.
We felt fully supported through out the whole process. Tara and her excellent team went the extra mile, helping and guiding us right from the start and continue right through settlement. Tara’s a joy to work with. Her professional flair and experience, along with her communication and negotiation skills are formidable and winning, resulting in a record-setting price in our area.
Tara has provided us with very valuable insight on the local market that she knows like no one else. We felt that Tara not only knew properties but understands the community aspects related to them. Tara told us at the start that First National would break a new record with our property and they did!
It was a truly bullish market when we listed our Byron hinterland property. It sold to the first person in a handful of days. For that we have given 2/5. Where the so called 'Team Tara' fell down was after sales care. We were overseas and corresponded via WhatsApp. No issue. Once exchanged we agreed to buyer visiting the empty house on 2/3 or so cases but accompanied by a member of 'Team Tara'. Friends were staying in the house having sold their own place via the same agent and being unable to travel to their new home. These friends agreed to vacate the house when the visit was to take place. Day came and they get a message directly - where's the house key kept? Replying - dont you have a key in your key safe, the answer was yes but we cannot find it. They also said no one was to accompany the buyers – that had been agreed with us. Luckily a spare key was left and our friends came back 6 hours later. Our friends were very worried as we had told them that a staffer had to be present on any visit. I heard this, called, only to be told I was wrong - that was the agreement. The next day I received a message (no call) from Tara to say sorry they had screwed up. I asked where the key was – to date I am still waiting on an answer. So strangers were allowed into our house where our possessions were, and our friends private possessions. Our insurances would have been void and our lawyer was equally as livid and the buyers lawyer was embarrassed. Realising how they had screwed up, ongoing we received very limited but highly guarded messages. On completion we received a brief emoji decorated message to say 'well done', that was it. Having just given them the easiest sale and a fee of over $105,000, Tara didnt have the courtesy to pick up the phone. Such arrogance. As the owner of many businesses if my sales staff had not called the client after such a deal, all hell would have broken loose. I also emailed this tale to 2 directors of First National - 2 weeks on and not a word.
Tara is warm, friendly and very professional in all she does. She has vast experience and knowledge of the local scene and is very supportive with regard to your property goals. Tara does not pressure you but rather gives you time to consider options and then works hard to achieve your goal. Her team provide excellent support and you definitely feel confident that they have your best interests at heart. We were delighted with the outcome of our sale and are grateful to Tara and her team. We will continue to work with Tara in the future, as we believe that she offers the best service in the shire.
Tara's local real estate knowledge and suggested price guide were excellent and we achieved a figure we were happy with!
Tara and her team are a pleasure to deal with. They take time to understand what's needed and deliver an approach to suit. The campaign and sale was executed without fuss for well above our hopes. Look forward to next time.
Over the years we have moved about, bought and sold properties like many people. Our recent sale was handled by Tara; easily the best real estate agent we've worked with. Tara and her team are streets ahead with such powerful attention to detail, concise yet warm communication and gentle advice on the 'state of play' when needed. I highly recommend Tara to anyone who is considering putting their house on the market – you'll be so glad you did.
Tara and her team were great to deal with. Very professional and great communication. In a period of lockdown they made the process as seamless as possible. Highly recommend!
This is the second time we have entrusted Tara & her efficient team at First National with the sale of our home. Tara has helped us achieve a result beyond our expectations. We would not hesitate to recommend her to anyone looking for a competent, professional yet down to earth agent.
Tara is always was a pleasure to work with. She went above and beyond in selling our property. We couldn't be happier with the result. She has also helped us easily purchase an off market block. We highly recommend using Tara. Thanks for your hard work!
Tara was extremely professional and personable. She has an amazing knowledge of the local market. I would recommend Tara to anyone looking to buy or sell in the northern rivers.