Ted's profile

Ted's reviews

  4.9  
Ted has 118 reviewsacross 18 different locations, showing 12.
over 5 years ago
Always friendly, but professional

Ted has a vast knowledge of the market, values. He has great communication skills and is able to put you at ease.

over 5 years ago
Excellent Professionalism

Professional service through, tough times, persistent, eagerness and knowledge getting us over the line in a tough market through COVID, née give up attitude got us the sale...

over 5 years ago
Such a pleasant experience

Ted was easily contactable and quick to respond. He was very approachable, happy to answer any questions we had and very easy to talk to with his cheerful, positive personality. It was such a pleasant and smooth transaction. We would definitely recommend to others.

over 5 years ago
Our experience with Ted and Imelda from My agent

Its hard to put in words from our experience with Ted and Imelda from the Agency. The knowledge they brought to the table and fantastic advice throughout our journey was exceptional in selling and buying our forever home. And to boot we have made valued friends

over 5 years ago
Imelda acted with a high level of customer service

Imelda Pankhurst was extremely professional at all times. On all occasions Imelda was on time and always followed through on what she said she would . I hold the value of integrity very highly, doing what you say you will do. I would not hesitate to buy or sell a property using Imelda as my agent. Thank you Imelda again for your assistance.

over 5 years ago
Lacks professionalism leaving seller unimpressed

Lack of communication, no urgency, no attention to detail and uninspiring. Only when I advised Ted I was changing agents after a lacklustre 4 months and no offers, he then decided to fire up and get things happening. Ted also communicated to much information to our tenants, offering them incentives on our behalf with no agreement from us, making for an awkward settlement. Based on this experience, I wouldn’t recommend.

almost 6 years ago
Great to deal with

We purchased our new home through Ted Pankhurst, who was was the selling agent. It was a difficult and complex settlement process. Settlement was delayed by 3 weeks. Ted's ability to very carefully and diplomatically manage communication between his client and us was outstanding. Throughout the process Ted very skillfully protected his client's interests. Additionally, his after sale service has been outstanding. Should we decide to sell any property in the future, Ted would be our Agent of choice. Well done Ted. With thanks Phil and Michelle

about 6 years ago
Smooth purchase thanks to Imelda

Imelda was the agent looking after the property we purchased and from start to finish she was a delight. She was always contactable, never made us feel like we were asking too many questions and always kept us in the loop. Would highly recommend Imelda and the team at The Agency.

about 6 years ago
Enthusiasm

Ted and Imelda Pankhurst were informative and efficient during the process of selling our home. Always brought enthusiasm with them

about 6 years ago
Professionalism and competence

We had contacted Ted and his wife, Imelda, even before moving from Qld to WA back in January 2020. We were in a kind of a hurry as we had only a few weeks of temporary accomodation provided by my new employer and a new baby due within a few months. Ted and Imelda were very warmth and keen to help us finding our new place. Also they were keen to understand our needs, what we were looking for and did really went out of their way to make it happen. Strongly recommend their work.

about 6 years ago
Very happy with Teds service

Great knowledge and keep us well informed and advised thought out the sale off our property

about 6 years ago
Ted is a very helpful, caring person.

Ted was always willing to help and talk to me about different aspects of the sale of my home. I would definitely recommend him and his wife Imelda to anyone thinking of selling their home.

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