Terry was very supportive throughout the process from the first inspection to the exchange. I felt she was on my side and gave honest and informative advise when negotiating with the vendors. She organised the building and pest inspections very quickly. I would recommend her whether you are buying or selling.
Matt and I could honestly not recommend Terry Austin any higher. Terry really worked hard during the entire process of selling our property, not only by reaching target of asking price for our property but also having the ability to keep us both focused and calm during the selling process with her tremendous communication and personal skills. Very highly recommended and would not hesitate to deal with Terry again! Thank you Terry and First National Real Estate, we did it!
Terry was always genuinely helpful, very accommodating with requests to inspect the property, kept me informed about what was going on with the property and was really easy to communicate with.
I was impressed with the way Terry Austin handled the sale of our property. She was professional, dedicated and worked very hard to achieve the best possible price for us. She kept us well informed during the selling period and several times provided service above and beyond what could be fairly expected. For example, on one occasion she extended and cleverly timed an open house to ensure buyers would flow to our house from another property. On another, she paid for lawn mowing at our property as a gift to save us traveling two hours to Goulburn to do it ourselves! I was very happy with our experience with Terry Austin and recommend her to prospective vendors as both a lovely person and a professional, dedicated, hard working agent.
I must give 5 stars to Terry on each point. With 2 vendors and agent and buyer in 4 locations, I had to trust her management of the situation. Her communications, her knowledge and the way she always knows what to do, constantly gave me confidence that nothing was being unattended. We got the best result. A big thanks to you Terry!
very happy with the outcome of our sale Terry did a great job, will definately use her again Thank you Terry
Out of the blue I received a phone call regarding 3 homes for sale. Arrangements were made to inspect each home but after walking into 3 Usshers Lane (which was being renovated) I fell in love with it. Needless to say it was the house of my dreams. Within 2 days I put my offer in and they accepted. Terry and Jarrod have kept me updated on the progess of this renovation and within a couple weeks I will have my new home. Thank you First National Real Estate Goulburn.
Great friendly agent. Open and honest with all answers. Went out of her way to make arragements for further inspections. And equally important great support from her office staff with dealing with questions and other minor details.
Terry Austin made buying my frist home so easy she helped me though the whole process absolutely terrific would recommend her to anyone looking to buy a home.
My experience up until this point was of 5 star quality. The communication between all parties was exceptional. Will definitely recommend Terry and her office to my family and friends. Our only hope is that the 5 star quality remains with the rental process.
