Terry was great. She kept in communication the whole process and was only too happy to guide me through the parts I wasn't sure of without being pushy. Got me a good price too.

I found Terry to be highly professional ,caring and ethical..She was so approachable about any topic,Prompt courteous didnt seem to matter that at times it was well outside business hours.Would recommend Terry and First National without hesitation.. Im glad that I am also buying an apartment through her.. I had a bit of a unique situation and the compassion shown, made the decision to sell my house so much easier. Cheers Peter Trevanion

I throughly recomend Terry her honesty, reliability, knowledge are second to none I have found Terry a real gem of a person And highly applaused her for all her efforts Thanks again Terry!

Terry did a wonderful job from start to finish. As it has been a very long time since I have had anything to do with the property market I found Terry continually putting me at ease and kept me informed all the time. I have no hesitation in recommending Terry to anyone thinking of selling. Thanks also to Barry and the whole team , very professional.

Terry and the team at First National made purchasing an investment property very easy. I will happily and confidently trust the team to manage the property knowing it is in the best hands. Terry is by far is the most efficient, professional and genuine real estate agent I have come across. I look forward to working with Terry and the team in the future.

Unfortunately I needed to move my Mother into an aged care facility. I live in Sydney, and work full-time, so selling Mum’s house is in Goulburn already appeared to be a very stressful task. I followed my gut and went with Terry and I’m so glad I did. We received the price we wanted within a fortnight. Terry communicated with me the whole time and also assisted with things that I just couldn't do given I was 2 hours away in Sydney, re - gardens being tidies, rubbish removal etc. I'm so glad I picked Terry as she is really on top of her game and I honestly couldn't fault one aspect of the whole transaction. I highly recommend Terry to anyone who is looking at selling, as you really won’t get better service elsewhere. I work in the Mortgage Industry and have many dealings with Estate Agents, some will take their foot of the pedal once they have the sale, though Terry doesn’t. As I said, I can highly recommend Terry. Kind regards, Jane Anasson Happy customer

Terry has been wonderful in helping me find and purchase my new home terry was there every step of the way with absolute professionalism I highly recommend terry if you are looking to buy or sell sharyne mcnulty

It has been an absolute pleasure to meet Terri Austin.Terri has been extremely helpful and I feel that nothing was troulble for Terri to do.Her communication,keeping me up to date , has been really appreciated. I would recommend her to others and if the occasion arose would be happy to deal with her again. I could not ask for better service. Thanks Terri

I want to thank Terry for all she has done to guide us through the selling of my beloved home. She has been exceptional , effecient & throughly honest & reliable. I recomend her to anyone who wants a agent who really cares about the people & goes over & beyond the call of duty. thank you again Terry we will miss you & your team. Sheryl & Des

Terry was very helpful and very knowledgeable, I liked working with her as it was my first house and it was VERY scary and any questions I had she answered them and if she didn't know Terry found out and let me know.

Brilliant advice and no pressure. Thanks for the assistance Terry.

Terry made the experience of buying my first home such a wonderful one. She was very understanding of what I was looking for and kept in contact with me throughout about properties that she thought may have been suitable. When I found the right one, Terry was so helpful and made me feel at ease during the whole process. Buying a home through Terry and Goulburn First National has been such a delightful experience.