I have forwarded a letter in relation to above via email. The original is in the post . Kind regards and thanks Eileen M. Urlichs & Family

Dealing with Terry (and Marcus) was an enjoyable experience as well as it being a very successful relationship. He was a pleasure to deal with and we obtained a result which exceeded our expectations.

Terry was a pleasure to deal with during the recent sale of my property in Box Hill. We found him to be totally transparent and professional at all times and always followed up any queries we had along the way. Terry was refreshing change from other agents we had dealt with in the past and made the whole sale process quite seamless.

Hi Terry, just a quick note of many Thanks to you and your team. It was a major relief to our family for you to be able to take over from us at this difficult time and sell Mum & Dads unit so quickly. We really did not have to worry about anything as you did it all. Forever grateful to you all, Kind Regards Leanne & Robyn and of course, Dad, as he was so pleased to sell his beautiful home to a lady who will look after his garden . XXX

I would suggest anyone selling a house in the Blackburn and surrounding areas, could not do better than enlist Terry Burgoyne from Barry Plant. From the moment we sat down to discuss our campaign to the moment the hammer fell, we were well informed of the entire process. From suggestions to improve appeal of the home, realistic price expectations and constant campaign feedback. It made the process easier than it may have been. A family member watching the auction told me, that when they sell, in the not to distant future, they want to use Terry as their auctioneer because of his manor and his interaction with the crowd on auction day.. Well done.

We found Terry and Marcus to be professional in all aspects of our auction. The open houses were conducted with ease. From the time of handing over our home for the open house to the close Terry and Marcus were friendly and allowed us to feel our home is being represented well. We were always well informed and found Terry and Marcus communication style to be open and considerate. We were allowed to express our veiws and concerns to both Terry and Marcus and felt we were always listened to. Any concerns we had were always addressed in a timely fashion and our fears were relieved during the whole sale process. On auction day Terry kept us well informed about the proceedings offering us a feeling that we were in good hands. Terry kept open communication going for us during the auction process. For myself when I thought the auction was stalling Terry maintained composure and with persistence was able to acheive a result beyond our expectations. We would like to thank Terry and Marcus for their work ethic, committment and auctioning skills that ensured we received the best outcome possible on auction day. We would recommend both Terry and Marcus to prospective sellers.

Terry and Marcus from the Barry Plant team did a fantastic job of selling my home at auction. They were competitive on price but more importantly provided sound advice on sale strategy and price range. The marketing campaign attracted a lot of interest and ensured a number of bidders were there on auction day. The team kept me fully informed throughout the campaign and made the auction process itself a breeze. We achieved a sale at a great price to an equally pleased new owner. I would highly recommend Barry Plant for the sale of your home or investment property.

Terry and his team did well to qualify and generate buyer interest to achieve a good result on auction day.

Barry Plant Blackburn keep me informed to my satisfaction after each open inspection and through all price negotiations, I would use them again for property within the area