From the first meeting until signing the contract, Thom was very efficient the whole way through. His communication was excellent and we were kept up to date at every stage. He was recommended by a family member and I wouldn't hesitate to recommend him to other family and friends.
We recently had the pleasure of working with Thom to sell our first family home. From our initial conversations and throughout the whole process, he was very professional and highly knowledgeable about the local market. At each step of the way, Thom came through with his commitment to making us a priority and demonstrated immense patience and understanding of our situation. He went out of his way to provide us with various options that we could consider when making decisions. Thom was organised and always a quick phone call or text message away. He supported us to sell our house while we were travelling across the world for an overseas trip! He answered all our questions with in-depth explanations, ensuring that he was kind but honest. He made sure that we fully understood what was happening each step of the way and why. We are so glad we chose Thom for our real estate needs because he gave us the little push we needed to sell when we did and line ourselves up for the purchase of our next dream home. Thanks Thom!
Thom has been beyond outstanding throughout our whole homeowner experience. We originally bought this house with Thom 7 years ago and when we decided to sell, to move interstate it was a "no brainer" for who we would use to manage this recent sale. Thom has made us feel like family. Absolutely nothing has been too much effort for him. In the years between buying this house (from Thom) and then selling it with him, he has kept us up to date with the market conditions (...and sent us annual purchase anniversary congrats!) Upon coming time to sell again, Thom gave us a realistic appraisal and made sure we were in the best position for sale. His support and counsel have been exceptional, we have complete trust in Thom with such a significant moment in our lives - in fact the reason this next phase of our lives is going so well is largely because of Thom! We were able to relocate (QLD) before the sale, at ease and confident that Thom 'had the reins'. His utter professionalism and thoroughness ensured we realised the best price for our property and that without Thom we would not have been as fortunate. Had we moved within the ACT, he would definitely be someone we would continue to use into the future. We absolutely recommend Thom without any reservation to manage your next home sale or purchase. (We have used him for both!!)
Thom.has been great through the whole.process from.first inspection to contract exchange, he was extremely knowledgeable and helped chase up solicitors and inform us of the process. Made buying our family home very simple and stress free.
Thom is efficient, very quick response during our communication. Happy with my experience
Thom was great to deal with. He was personable and had an open communication style. He was professional and prompt in providing us with information and responding to our offers. He expedited the process which definitely assisted with our experience being positive and stress free.
Our experience was amazing with selling our home. Tom was absolutely fantastic to deal with and everyone in the team would highly recommend selling your home with them.
Thom was a pleasure to deal with in selling our home. Thom went out of his way to make meeting with us easy and on our terms, gave us a list of items to tidy up before listing, gave us sound advice on timing and listing considerations, supported us through all our decision making processes and kept us informed every couple of days as the campaign went on. Thom didn’t pressure us into making decisions and gave clear, factual advice for us to interpret. We would happily use Thom again!
He was very helpful throughout the whole process, from inspection to auction and negotiating. Very professional.
I'm blown away at how easy selling a property was, solely due to the work ethic demonstrated by Thom. Everything was organised and executed by Thom, the actual input required by me was minimal. Thom was sure to maintain my expectations realistic while keeping me updated with daily emails and phone calls. As a result, I never felt uneasy during the process.
Engaging Thom to sell my house was an excellent choice on my part. He was the ultimate professional. He guided me easily through the process, answered all my stupid questions, and was always available for consultation and advice. If you are looking for an agent that actually cares about the outcome, then I can highly recommend him.
My experience with Thom had been great throughout the entire process. He is knowledgable in the property and the market. He is not pushy, as the buyer, I feel very comfortable with him. He follow up with everything with clear expectation. Communication with him is easy. It feels like he make both the seller and buyer happy, balancing both side's expectations.
