I'm blown away at how easy selling a property was, solely due to the work ethic demonstrated by Thom. Everything was organised and executed by Thom, the actual input required by me was minimal. Thom was sure to maintain my expectations realistic while keeping me updated with daily emails and phone calls. As a result, I never felt uneasy during the process.
Engaging Thom to sell my house was an excellent choice on my part. He was the ultimate professional. He guided me easily through the process, answered all my stupid questions, and was always available for consultation and advice. If you are looking for an agent that actually cares about the outcome, then I can highly recommend him.
My experience with Thom had been great throughout the entire process. He is knowledgable in the property and the market. He is not pushy, as the buyer, I feel very comfortable with him. He follow up with everything with clear expectation. Communication with him is easy. It feels like he make both the seller and buyer happy, balancing both side's expectations.
Thom Ericsson-Lake provided excellent service. We do not live in the ACT & therefore rely on consistent, accurate, up to date advice when considering the avenues for the sale of our home. Thom got this. He understands the market and provided with up to date data to support his views. As the sale of our home evolved he kept us up to date with the changing sales landscape. Personable, professional and considerate. He kept us well informed with phone calls, texts and emails.
This is the second time Thom has sold a house for me and he did a fantastic job, yet again! As I knew he would be, Thom was super reliable and professional, and he kept me up to date with all that was occurring in the moment. He was respectful towards me and the buyer, and he secured the best possible outcome for us both. Thom was honest and gave me sound advice when I needed it. He is a super enthusiastic Agent who really loves his job and it shows in his unwavering commitment to his clients. Thank you, Thom!
Thom was friendly, professional and informative. He was quick to response to our questions but not pushy for the sale.
Thom provided great advice, expertise, professionalism, and support during the sale of our house. He communicated every step of the way, and made the process seamless.
We recently sold our first home with Thom and our experience and result was amazing. The thing that stood out most with Thom was how he made what could have been a really stressful time for us, in a changing market, such a smooth and enjoyable process. He’s truthful, down to earth and was happy to answer all of our questions to ensure we were comfortable. Thom’s knowledge and attention to detail was second to none. He and his team left no stone unturned and made us feel truly valued as clients. If you are looking to sell your home there is no one I would trust or recommend more than Thom.
Thom was very straight forward with us with the price expectations of the property. His communication was great throughout the whole process. Would highly recommend.
Thom was a great agent to deal with, buying our property at auction. Thom was very helpful in outlining the process as we had someone bid on our behalf. Thom was very genuine and gave us realistic price guides and expectations. Thom was very responsive over emails and texted and always seemed glad to help. We would love to deal with him in the future. Thanks for all the help Thom!
I have recently purchased my first property with the help of Thom. He has been excellent in answering any queries or questions I have, or if unable to answer has helped massively to point me in the right direction. Always friendly and fantastic customer service skills. Would highly recommend, thanks again Thom.
Thom is very professional and easy to deal with. He assisted in the sales campaign and was the auctioneer on the day. Thom kept in contact throughout the campaign and following the sale to keep the seller fully informed. He achieved a successful sale in an unpredictable market. Highly recommended.
