Thom's profile

Thom's reviews

  4.9  
Thom has 237 reviewsacross 50 different locations, showing 12.
Seller review
Couldn’t ask for more.
about 3 years ago
Couldn’t ask for more.

Thom Ericsson-Lake provided excellent service. We do not live in the ACT & therefore rely on consistent, accurate, up to date advice when considering the avenues for the sale of our home. Thom got this. He understands the market and provided with up to date data to support his views. As the sale of our home evolved he kept us up to date with the changing sales landscape. Personable, professional and considerate. He kept us well informed with phone calls, texts and emails.

Seller review
A Fantastic Agent
about 3 years ago
A Fantastic Agent

This is the second time Thom has sold a house for me and he did a fantastic job, yet again! As I knew he would be, Thom was super reliable and professional, and he kept me up to date with all that was occurring in the moment. He was respectful towards me and the buyer, and he secured the best possible outcome for us both. Thom was honest and gave me sound advice when I needed it. He is a super enthusiastic Agent who really loves his job and it shows in his unwavering commitment to his clients. Thank you, Thom!

Buyer review
Friendly and insertive
about 3 years ago
Friendly and insertive

Thom was friendly, professional and informative. He was quick to response to our questions but not pushy for the sale.

Seller review
Thom has been great!
about 3 years ago
Thom has been great!

Thom provided great advice, expertise, professionalism, and support during the sale of our house. He communicated every step of the way, and made the process seamless.

Seller review
Amazing Experience
about 3 years ago
Amazing Experience

We recently sold our first home with Thom and our experience and result was amazing. The thing that stood out most with Thom was how he made what could have been a really stressful time for us, in a changing market, such a smooth and enjoyable process. He’s truthful, down to earth and was happy to answer all of our questions to ensure we were comfortable. Thom’s knowledge and attention to detail was second to none. He and his team left no stone unturned and made us feel truly valued as clients. If you are looking to sell your home there is no one I would trust or recommend more than Thom.

Buyer review
Great customer service
about 3 years ago
Great customer service

Thom was very straight forward with us with the price expectations of the property. His communication was great throughout the whole process. Would highly recommend.

Buyer review
Friendly agent with great communication
about 3 years ago
Friendly agent with great communication

Thom was a great agent to deal with, buying our property at auction. Thom was very helpful in outlining the process as we had someone bid on our behalf. Thom was very genuine and gave us realistic price guides and expectations. Thom was very responsive over emails and texted and always seemed glad to help. We would love to deal with him in the future. Thanks for all the help Thom!

Buyer review
Purchase of first property.
about 3 years ago
Purchase of first property.

I have recently purchased my first property with the help of Thom. He has been excellent in answering any queries or questions I have, or if unable to answer has helped massively to point me in the right direction. Always friendly and fantastic customer service skills. Would highly recommend, thanks again Thom.

Seller review
Sale of long held family home
over 3 years ago
Sale of long held family home

Thom is very professional and easy to deal with. He assisted in the sales campaign and was the auctioneer on the day. Thom kept in contact throughout the campaign and following the sale to keep the seller fully informed. He achieved a successful sale in an unpredictable market. Highly recommended.

Buyer review
Property buying experience
over 3 years ago
Property buying experience

It was great new experience buying property where my agent took care of all the concerns that we had, no matter how small. We are grateful for his service and we would definitely recommend to my circle of friends and of course everyone looking for smooth property transactions. Thanks

Seller review
Genuine, Attentive & Responsive Agent
over 3 years ago
Genuine, Attentive & Responsive Agent

Thom is the most genuine agent we’ve come across. We met with a few agents before we met Thom, each time we felt like they were telling us what we wanted to hear or they were too pushy. It’s daunting selling a home for the first time, though Thom made sure we knew every step of the process and that we felt well informed. He’s so responsive and attentive and we are so glad we went with Thom. He sold our house so quickly and always acted in our best interest. We couldn’t recommend Thom enough!

Buyer review
Dream house in 30 days
over 3 years ago
Dream house in 30 days

Thom assisted us in securing our dream home prior to auction with a 30 day settlement. We never thought we would be able to do this as we have not even better under pre auction conditions before. Thom provided knowledge and assisted us with understanding the process.

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