Thomas' profile

Thomas' reviews

  4.9  
Thomas has 126 reviewsacross 45 different locations, showing 12.
Seller review
An agent who is very easy to work with
almost 8 years ago
An agent who is very easy to work with

Thomas sold my home in Fig Tree Pocket. He is honest and hard working. He gave an honest and accurate appraisal of my home and did not over inflate the price. He gave good ideas on how to improve the value of the property and put me in touch with people to help. The process was made very easy and smooth by Thomas.

Seller review
An agent we've used time and time again
almost 8 years ago
An agent we've used time and time again

Thomas has become our go-to agent for our family, with one of his biggest positive attributes being honesty. We can trust that Thomas will work hard for us and will take care of all the hard stuff, making a sale a lot easier. With the most recent property we sold Thomas took care of most aspects, from liaising with the tenant to cleaning the property for photo presentation. We had confidence in his ability and he delivered a favourable result in a timely manner in a tough market. I would definitely recommend Thomas to other sellers - if not anything else but for the simple fact you'll know he'll be upfront with you!

Seller review
Fantastic agent from beginning to end!
about 8 years ago
Fantastic agent from beginning to end!

We thought Thomas stood out among the other agents we interviewed prior to listing our home. We were right! The advertising he suggested was not only reasonable in price but presented our property in a fresh, eye catching way. During the process of selling our unique property, he showed he was on our side and never suggested we should opt for a quick sale, but instead to hang in there as he believed in the worth of the property. He exhibited the characteristics you want in an agent: trustworthy, reliable, well presented, good at regular feedback, and a great negotiator. It was refreshing to have someone who thinks outside the normal run of the mill real estate business as well as being genuinely a nice person. He and his wife Rhiannon make a wonderful team. We would encourage anyone thinking of selling to give them a call.

Seller review
Absolutely the best AGENT
over 8 years ago
Absolutely the best AGENT

My dealings with Thomas started a few years ago when he first approached me about listing my property. At the time I was not yet ready to sell. Thomas never pressured or hassled m. We kept in touch and when I was ready to sell Thomas was the first and only agent I would use. I had many other agents hassling me for the listing. My reasons for going with Thomas were: Great Communication Helpfulness Doing what he said he would INTEGRITY Thomas lived up to everything he said he would do and way more. Selling my house was a complicated affair. Thomas went far and beyond what any agent would do. Without his help I do not think the sale would have gone through. I can honestly say with my years of buying and selling houses I have not come across a more professional agent. His honesty and “can do” approach is Why Thomas is the only agent you would want to sell your house. Thanks Thomas for everything you have done.

Seller review
highly recommended agent
over 8 years ago
highly recommended agent

Right from the word go, during our initial conversation, Thomas resonated credibility , knowledge and openness. He managed all stages of the sale, from an uncooperative tenant, through to organising decorators, staging and the photography, brilliantly. The effort put into designing the video was amazing, as was the result. We felt that Thomas gave us very special attention and no task was too small or large for him to deal with. A great process and a great result. We have no problem with recommending Thomas as a go to agent. This guy is good!

Seller review
An agent with outstanding Professionalism and Ethics
over 8 years ago
An agent with outstanding Professionalism and Ethics

I have known Thomas for more than three years. He ethics and integrity stood out when I first met him and are the reasons I choose him to be may agent. Sadly, it can be an industry where there qualities can sometimes be lacking. I believe in being honest and upfront to ensure the buyer of the property is making an informed decision and will be as happy with their purchase, as I am to sell. Thomas stands out from the crowd in this aspect. I was also very impressed with the proficient way my property was marketed and advertised. The quality of the professional photographs and the fantastic video outlining the attractive features of the location of my property, I believe made my ad stand out amongst it's competitors. Thomas kept me up to date throughout the whole selling process, letting me know how the two 'open for inspections' had gone / who came along / who is showing interest. Thomas' negotiation skills came into to play when after only being on the market for one and half weeks, I had a signed contract, which he was able to secure me a price I was exceptionally happy with. Very very happy client.

Seller review
If you are selling your house, don't go to anyone else.
over 8 years ago
If you are selling your house, don't go to anyone else.

When it comes time to sell a house, it can be a daunting process. From cleaning out all your old stuff, finishing the little jobs, getting ready for open homes, organising solicitors, finding somewhere to move to. The list can feel endless. Having someone working for you that you know you don't have to worry about is a huge relief. This is where Tom really shines. From the start when I first spoke with Tom about selling my property he was a pleasure to deal with. Sitting down with us to walk through the process and breaking it down to make sure it was understood, the open and honest nature while still keeping some humou in the process goes a long way through that initial set up period. Giving the full picture of how the process might unfold good or bad combined with a outline plan of when we would do certain things and clear guidelines as to what was needed from us gave confidence during the first stages. Working with his marketing contractors was a breeze and you really feel you are getting the best the market has to offer and I can't speak highly enough of the team that came to do the photos and videos. They captured exactly what we saw in the house when we first bought it. Tom's vision through this process again set us up to succeed. While the lead up process was fantastic, where Tom really shone was in the sale process itself. Communication was second to none in a time where getting good communication is near impossible. Phone calls before and after each open home or inspection, detailed reports on each person who came through the house, market data from the websites that were advertised and the extra effort of doing flyer drops in the area on meant I felt I knew everything that was happening through the process. All this lead to finding the perfect buyer for our house and a sale price higher than we had ever hoped. Overall I can't recommend Tom highly enough and if you list your house with him you will not be disappointed.

Buyer review
Genuine man
over 8 years ago
Genuine man

Thomas Coussens. I would like to thank you for your assistance and efforts in helping me secure my dream property. Your attention to detail and your professionalism were obvious from the start, however, it was your genuinely good and understanding nature that I appreciated the most. I couldn't highly recommend you enough. Thanks again mate.

Seller review
Thomas is outstanding
about 9 years ago
Thomas is outstanding

Thomas is a great real estate agent, that has the highest integrity, trust and communication skills, I would recommend Thomas to anyone wanting to sell there property.

Seller review
Integrity ++
about 9 years ago
Integrity ++

From the moment I met Thomas it was clear that he was a confident professional and as the journey of my house sale has progressed I have experienced his honesty, integrity and skilled negotiating. He will go the extra mile to nurse the contract along to finalisation if it is required. You can really rely on him which makes selling your home a smooth, stressfree process. Definitely recommend Thomas, he helped me to achieve my goals.

Seller review
Thomas..On top of his game
over 9 years ago
Thomas..On top of his game

We would like to thank Thomas for the very professional and prompt manner in which he handled the sale of our property.His communications and reports were regular,prompt and informative

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