Thank you, Thomas and Matthew, for helping me through the emotional rollercoaster of putting my much-loved home on the market in March 2020 just as Coronavirus hit! Despite the difficult few months with restrictions being enforced, you kept me posted in real time, and we were able to work through the closing of open homes, shutting down of my proposed onsite auction and limits to the number of people being able to view the home at any one time. Your sales skills and, ultimately, your negotiation skills were outstanding despite these difficulties, and we were successful in selling my home in the midst of the pandemic, with you having to use all your “private treaty sale” negotiation skills I believe you showed great integrity to me and to the buyers in your upfront and honest manner, and with your understanding of the current market. Integrity is important to me and I have been left with a sense of gratitude towards you both. I also need to thank the wonderful stylist you recommended. Donna was in and out with her team and it was a fun day with little stress as they showed care in not damaging walls, carpet etc as they fitted it out and made my home look wonderfully stylish! And of course, to then let me keep the furniture beyond my contract period at no cost because of Covid-19, she gave me the ease of not having to worry about that. Your marketing strategy was, in the words of a friend of mine, “very impressive” and I couldn’t agree more. I particularly loved the videographer’s work. Amazing! Thank you both and best of luck with your continuing sales.


