The process of selling your home is a massive undertaking, and one that takes a lot of energy, time and resolve. Choosing an agent adds another layer of complexity to that process. We were always of the opinion that agents must, at a minimum: (a) be experts in the specific suburb, and not just the "area"; (b) have runs on the board in the specific suburb; and (c) also have the EQ and soft skills to ensure the vendors are fully informed and enjoy the process. Perhaps most critically, they must also be trustworthy. We met with a number of agents, but Tina and Harry were an easy choice for us. During the sale process, they were always available, returned phone calls, never turned down a request, arranged a number of services for us, and generally conducted themselves the way agents should. They also impressed us with their local market knowledge and experience. Not only that, they were willing to negotiate on their commission rate and ended up being much more competitive than the other agents. The result? The complete package - Tina and Harry not only met all of our requirements, they far exceeded them, and the sale process was fantastic. We received some very competitive offers late in the campaign. In consultation with Tina and Harry, we did not accept those offers, which was not easy thing to do. Most importantly, we got well over our reserve price at auction. All in all, our experience with Tina and Harry was excellent, and we would have absolutely no hesitation in recommending them to our friends and colleagues. Additionally, if we ever move back to the area and decide to sell again, we know where we will be going - Tina and Harry from Ray White Annandale.


