Todd’s competence was below expectations. He gave incorrect information about the duration of the tenancy. My final inspection was unable to go ahead because of miscommunication with the current tenant. Throughout the purchasing process, I was regularly misinformed about the status of the transaction, with Todd prematurely saying things were settled when they were not. Todd prepared the contract incorrectly, as identified by my conveyancer, and did not include the conditions we had agreed upon. When this was resolved, the contract was re-uploaded on DocuSign, rather than replaced. I’ve since been emailed an auto reminder every night to sign the incorrect contract (now ~50 reminders), and this hasn’t been fixed despite me getting in touch multiple times. I asked to be told when a sold sticker would go up on the property (a milestone for my first home purchase), and was told this was always done. Despite following up multiple times, I was not told, and the sign was taken down without the sold sticker experience. My first home purchase ultimately went through and I’m happy with the place, but I wish I’d had a less frustrating experience on the way through.

Todd was very personable, knowledgeable and worked tirelessly to sell our house for a great price.

From the first contact to settlement Todd was very professional, confident, knowledgeable and efficient. From day one our need to be fully involved in the sale of our property was acknowledged and Todd was in almost daily contact throughout the entire process, keeping us informed and feeling secure in its progress every step of the way. On the whole, we couldn't be happier with our experience of Todd and Harris Real Estate, in particular we also wish to acknowledge Cheryl and Daniella in the sales and administration support team for their prompt & efficient attention to the behind the scenes constant paperwork stream.

The process of buying a house was made easy with Todd as my agent. He was knowledgable, friendly and efficient. I wouldn't hesitate to recommend him.

Todd Penrose provided exceptional service as our agent to sell an investment property that we had owned. He communicated very well, was diligent in following up with possible buyers and managed to sell the house within a week. Unbelievable!

Todd kept me updated every step of the way. He was clear and honest in his communication, whilst remaining caring to my personal situation. I couldn’t recommend him more!

Todd Penrose and the team at Harris Real Estate got an amazing result and all in one open. His knowledge of how to best prepare the home for sale and advice was invaluable and without it we would have never got the same price. He put us in touch with amazing trades and stylists which resulted in huge numbers to our first open home and multiple offers. He was well mannered, hardworking and willing to work late nights to make sure the contract was signed (He was on the phone to us and buyers at 10.30pm!) and kept us fully informed as to what was happening throughout the sale process. We have no hesitation recommending Todd Penrose to our friends and family and constantly do so.

Working with Todd Penrose around the sale of our investment property in the CBD was a pleasure. Todd worked with us closely from the start of the process when we were initially still undecided whether to sell or not and provided high quality, informative data and guidance. Todd provided advice on what we should do to ensure the best price and presentation of the property and always had time to chat and give his informed perspective on what was going on in the market. Todd made sure that our marketing was spot on resulting in a huge number of open inspection attendances, inquiries, and ultimately serious offers. We were very pleased with Todd's proven ability to get the price we were after.

Kris & Todd were fantastic! Honest, professional and - most importantly - not pushy. Happy with their feedback & outcome.

Todd & Sarah did a fantastic job getting my house sold after the first open. They kept me well updated on buyer feedback and they were great with the negotiations. Thank you for your efforts, much appreciated.

Todd and his team seamlessly managed the sale of our home, which was completed while we were living interstate. The level of communication from Todd was outstanding. We were kept informed of buyer interest every step of the way, and the results of the auction were well beyond our expectations. We believe this is due to Todd’s diligence and hard work, and strong knowledge of the local area. Highly recommend Todd Penrose.

Todd is very knowledgeable, pleasant to work with and honest. He is approachable and makes potential purchasers comfortable and confident in his ability to assist them.