Tom was a calm voice when making an extremely significant purchase. He was honest & provided comprehensive answers to all of our questions. Prompt with replies & excellent at keeping us informed of the buying process. His price estimate was accurate & genuine. I have no hesitation in recommending Tom to future buyers or sellers.
Excellent and proactive communicator who demonstrated strong market knowledge.
After a difficult experience with a previous agent, we were understandably cautious — but Tom and Leanne quickly put those concerns to rest. They stepped in, hit the ground running, and had everything organised and advertised without missing a beat. Throughout the entire process they kept us regularly informed, always making sure we knew exactly where things stood. What we appreciated most was their honesty — they gave us straight, no-nonsense feedback which, given the circumstances, was exactly what we needed. Despite the tricky start, they delivered the result we were after. We couldn't recommend them highly enough.
Selling my Canberra property with Tom Palmer was an excellent experience. I originally bought the apartment through his mum, who is also a real estate agent and now partners with Tom, so having him handle the sale made the process feel full‑circle and genuinely meaningful. They are a fantastic team. Tom’s communication was clear, timely and transparent throughout. His market knowledge is strong, and his advice on pricing, presentation and strategy was always well‑reasoned. He negotiated confidently and professionally, securing a great result while keeping the process calm and straightforward. I felt supported at every stage and would recommend him without hesitation.
Leanne was great with all my questions right through the process. She made the most of every lead and was on point with her advice.
Tom and Leanne were an absolute pleasure to work with throughout the buying process. They were professional, warm, and communicated clearly- we never once had to chase for an update. Their approach to the auction was transparent and principled, which made the whole experience feel easy and trustworthy. We would recommend them without hesitation and would absolutely use them again when the time comes to sell.
From the start, Tom stood out with his energy, market knowledge, and clear advice. He was always professional during the campaign and gave us practical, business-focused guidance. Tom is friendly, easy to talk to, and sincere. We always felt he put our needs first. He took time to learn our goals and adapted his approach to fit us, instead of using a standard plan. He really understood how buyers think and how to present our property, which helped us stand out in the market. Because of this, our home got a lot of interest and sold quickly, showing how well he managed the campaign and handled negotiations. We highly recommend Tom to anyone looking for a smart, strategic, and results-focused real estate agent.
Tom was a pleasure to deal with, all aspects of the sales process was made much easier with Tom’s guidance.
We found Tom and Leanne from Hive to be the most compelling and confidence inspiring of the numerous agents we met prior to selecting Hive. Their market knowledge was excellent, their sales strategy coherent and thoughtful, and most importantly we felt that their appraisal was genuine. Throughout, communication skills were a clear strength, as was consistent delivery of any activity which was promised. Finally, negotiation of the sale was handled swiftly, politely and effectively. In summary, we would strongly recommend Tom and Leanne from Hive Real Estate.
We had such a great experience selling our house with Leanne and Tom. They went above and beyond for us from start to finish. They had endless knowledge, were always professional, and genuinely kind throughout the whole process. We also loved their personal connection to our property - it made the whole experience feel so much more thoughtful and supported. We couldn’t recommend Leanne and Tom more highly. If you’re looking for agents who really care, they’re the ones!
Tom had lots of time and patience to answer our questions and walk us through the process. Made us feel confident our property was in good hands.
We are downsizing, and our agent Tom has made the experience a great deal more straightforward than perhaps we expected. He is calm, methodical with an ability to explain what you need to know with good humour and thorough professionalism. We were satisfied with the price that both parties were able to negotiate. We would be happy to recommend Tom to friends and family.
