Tom Palmer

Tom was a calm voice when making an extremely significant purchase. He was honest & provided comprehensive answers to all of our questions. Prompt with replies & excellent at keeping us informed of the buying process. His price estimate was accurate & genuine. I have no hesitation in recommending Tom to future buyers or sellers.

Excellent and proactive communicator who demonstrated strong market knowledge.

After a difficult experience with a previous agent, we were understandably cautious — but Tom and Leanne quickly put those concerns to rest. They stepped in, hit the ground running, and had everything organised and advertised without missing a beat. Throughout the entire process they kept us regularly informed, always making sure we knew exactly where things stood. What we appreciated most was their honesty — they gave us straight, no-nonsense feedback which, given the circumstances, was exactly what we needed. Despite the tricky start, they delivered the result we were after. We couldn't recommend them highly enough.

Selling my Canberra property with Tom Palmer was an excellent experience. I originally bought the apartment through his mum, who is also a real estate agent and now partners with Tom, so having him handle the sale made the process feel full‑circle and genuinely meaningful. They are a fantastic team. Tom’s communication was clear, timely and transparent throughout. His market knowledge is strong, and his advice on pricing, presentation and strategy was always well‑reasoned. He negotiated confidently and professionally, securing a great result while keeping the process calm and straightforward. I felt supported at every stage and would recommend him without hesitation.

Leanne was great with all my questions right through the process. She made the most of every lead and was on point with her advice.

Tom and Leanne were an absolute pleasure to work with throughout the buying process. They were professional, warm, and communicated clearly- we never once had to chase for an update. Their approach to the auction was transparent and principled, which made the whole experience feel easy and trustworthy. We would recommend them without hesitation and would absolutely use them again when the time comes to sell.