Regret! Such a pity that we didn't meet The ONE/Tony earlier! From In October 2021, we planned to sell our house and engaged three real estate agencies before meeting Tony and his team at The ONE. We started with a very large brand company’s auction, but the agents did not seem interested to focus on our small property. We missed out on many opportunities. Then another agent found us and claimed that they have a good sales record and we signed an exclusive agency contract. However, their only intention was for us to pay more advertising fees. We didn’t agree, and the agent didn’t take anyone to see our property and never contacted us until the end of the contract period. The third agency was a newly established company with a low commission fee but was very inexperienced! They told us there were two buyers ready to sign the contract, but it never happened. When we were ready to give up selling our property and were planning to lease out the property, our neighbour introduced us to Tony from The ONE Real Estate. We have heard of his good reputation for selling properties in the Eastern suburbs area, so we met and authorised Tony and Dominic to auction our property on 2nd July 2022. The ONE Real Estate is not a large company, but as the Director, Tony Kwan kept in touch with us almost every day, on weekends and even took a buyer for the 2nd inspection of our property on a public holiday! In less than 20 days on the market, we signed the sales contract and the price was also very satisfactory. It shows that Tony, Dominic, and the team at The ONE Real estate have superb professional sales skills and excellent communication skills. We say this from the bottom of our hearts: it's such a pity that we didn't meet them earlier. If only we had found them earlier, before the real estate market was affected by the interest rate rise, the sale price would have been even better and we wouldn’t have wasted so much time dealing with other agents. Therefore, I would like to

关于Tony关先生，我最想说的一个词是：遗憾！遗憾的是我们没有早点遇到他。我们的房子从2021年10月开始出售，先后委托了4家中介，开始是一家很大牌的中介拍卖，根本没有将主要精力放在我们的小房子上，错过了机会，后来另一家自说销售业绩更好的中介主动找上门来，以欺骗手段签了独家代理合同，目的是想多收广告费，我们不同意，该中介竟从此不带买家来看房，也不再与我们联系，直到合同期结束。第三家中介是家新成立的，卖房成本很低，但是毕竟经验不足，虽然有两个买家准备签合同了，最后还是没有成功，当我们准备放弃卖房改为出租时，邻居介绍了壹地产的Tony关先生，听说他很擅长销售我们附近的房产，我们像下赌注一样最后再委托他们试一试，壹地产公司不大，但作为主管的Tony关先生事事亲力亲为，几乎每天都与我们保持联系，而且在周末和公共假日还亲自陪伴买家看房，仅仅在签订委托销售合同不到20天的时间，就成功地与买家签订了房屋买卖合同，且价格也很满意。足见壹地产的Tony关先生，多米尼克张先生以及公司其他合作员工高超专业的销售技术和优秀的交流沟通能力。我真心地说：非常遗憾我们遇到他们太晚了，如果早一点找到他们，当时的房地产市场还没有受到政府涨息的影响，销售情况可能会更好一些。所以我想将壹地产推荐给所有的朋友，他们非常值得信赖！

Tony is a very professional and dedicated real estate agent! Many thanks to Tony for all the work he did on my property sale. Tony gave us professional guidance，feasible plans and suggestions during the whole process of selling. The timely communication with us in every steps made us feel at ease, and the results made us very satisfied. I'll definitely go back to Tony to buy and sell houses.

Thank you for your hard work, The One. I am very impressed with Tony Kwam. He does a great job and try his best to meet the needs of his guests. Since my house was put on the market, Tony kept instant contacts and updated any progress. Also he responded to my questions as soon as possible. Now the house is sold smoothly, The One and Tony have done an excellent job. Really appreciate their assistance. If there is any house for sale in the future, I will go to them again for help.

Tony was very professional and excellent communicator to keep us briefed every step along the way from the first moment we engaged with him to the final sale of the property. Tony has an extensive knowledge in the property market and provided unbiased recommendation to achieve the best outcome for us. He is no doubt one of the best in the industry.

Tony has helped to sell a few of my properties in the past. The first time wasn't easy as it was a small apartment and the recent one was not straightforward too, due to the market timing. Tony engaged with us promptly, regularly, and consistently with full industry and market knowledge shared throughout. The whole marketing campaign commenced with full transparency - Tony proposed the most cost effective marketing strategy to generate the best return and outcome. After every open, he provided timely and informative updates. This helped us as vendor to establish and adjust our expectations according to the market situation throughout the campaign. In the current market with much uncertainty due to rising interest rates and election result, most potential vendors would prefer to "wait and see" rather than proceed with sale. However, we had confidence in Tony and his team, especially Catherine who took tremendous effort to identify and engage with potential buyers and maintain their interest in our property. People often say agents normally manage vendor's price expectation down before the auction to ensure that the property sells. This is not the case for Tony as he helped us to establish a very reasonable estimated selling price and great final sale price. The auction strategy that Tony advised has worked out really well on the auction day. If we can summarize Tony and the team's attribute, it will be "professionalism, honesty and great effort!"

Tony takes his role sincerely. He ensures the process runs as smoothly as possible and always follows up diligently. He is clear in his communication and is easy to work with. I throughly recommend him and his company.

Very high efficient and responsible real estate agent who got my job done on time and with full satisfaction. Get the right balance between buyers and vendors.

Tony was a great agent to engage. He is attentive to detail and is honest with his opinions of which part of your property requires improvement in order to extract the best value. He is hardworking and went the extra mile to ensure our property sale was smooth and of high quality. We would recommend working with Tony again in the future.

Tony is a true professional. I had a great experience dealing with him. He was 100% committed in selling our house. Professional, hardworking and honest.

Tony has helped us to sell our family homes for many years now and has literally always exceeded our expectations every time - in terms of sale price, the whole process involved with attention to detail which was thoroughly and openly explained and discussed. His market knowledge “all over Melbourne suburbs” is second to none and he is very smart, genuinely kind, thorough and hardworking, not to mention his outstanding communication skills. He always provided practical advice and solutions which led to deliver beyond our expectations every time. He was always available to answer our queries and kept us in the loop at every stage of the campaign. We would highly recommend Tony and his team to our family, friends, and colleagues at any time with no hesitation. Tony is a hidden gem in the Melbournian realestate industry if you’re considering selling your realestate assets regardless of its market situations.

Nothing I can say apart from thank you for professional realestate agent can do A DONE DEAL with happy purchaser off the plan purchasing plus all amazing arrangements with seller!!! Great job!!