Well done, very professional.
Tracey was patient and professional. Since I didn't have much time due to travel demands, she helped us into the entire process which culminated in a wonderful purchase for my sister and me. I think my Dad and Tracey hit it off and that made the agent/customer relationship a lot easier. It must be Tracey's winning personality! Well, after all, she is in sales. To me she came across as experienced and came up with ready answers when were uncertain. I'd like to mention that her daughter Natalie did well by us, too. I will retain her business card as Tracey could well be a valuable contact in the future. I wish her much success.