Unfortunately l let my guard down with Tracy and made the mistake of putting my trust in her. I should have read the signs of not receiving my Sole Agency Agreement in 14 days instead of 48 hours - the For Sale sign being erected outside the wrong property - no written feedback from her regarding three open houses or who entered my property - an online auction that was hindered by a “technical glitch - which has an impact on the bidding and my sale price - a visit from her at 11.30pm that night - with the Auctioneer on face time (which was the first time l had seen or spoken with him) - and urgently made to sign my mobile phone - which in turn was transported onto the Contract For Sale - and emailed to me at 11.47pm. The final insult was the For Sale sign fell into the gutter two days afterwards! She earned just under $25,000. I believe that in view of the above experience - Tracy did not act in my best interests as a Vendor. The Department of Fair Trading did act on a Breach regarding the handling of my sale.

She knew the market well and kept me informed every step of the way. Not only did she sell my property for more than I expected, but she sold it in 6 days! I thought the whole experience would be stressful but Tracey made it a breeze.

Tracy ensured everything that could be done was done to secure the sale of our property utilising the full resources of The Agency right up to, and including auction day. We felt we had not only Tracy but the entire team focussed on achieving a result.

Tracy is a very approachable and knowledgeable agent. Her professionalism through all interactions was very much appreciated.

Thanks Tracy for all the effort and support you provided all done through a difficult time with lockdown and selling on behalf of our mum who was also in lockdown. You helped enormously through the preparation stage of getting the property set up ready for sale. All the trades you recommended and met at the property was not only great time saver for us but all done with in all the rules of the lockdown. You successfully facilitated a great group of buyers completing the sale with a timed auction which enabled us to get a price with terms we were all ecstatic with! Our agent of choice. thanks Trace - legend.

We had a great experience buying our home from Tracey. She was professional, also warm + friendly. Couldn't be happier with her service.

We chose Tracey to sell our home because of the excellent work she did in previously selling the house next door. We were very thankful and happy to have Tracy working for/with us on the sale of our home. She is very friendly, professional, efficient and has a great long-term knowledge of the area. She kept in good contact throughout the process and gave us very good advice in many aspects of our sale and subsequent purchase of another property. We will not hesitate to have Tracy work for us again, and happily recommend her to others.

Tracy made the whole process of buying our first home a wonderful and easy one. From the start the communication was quick and efficient and informative. Every step of the way was easy going and Tracy made sure it was a smooth process. Thank you again Tracy I appreciate your professionalism and kindness.

Tracy is a seasoned professional with a wealth of experience across many sectors of the property market which gives clients the peace of mind that she will get the job done and the outcome will always be in your best interest. We have bought and sold properties through Tracy and without exception she has gone above and beyond to ensure every detail is covered, no matter how big or small, always keeping us informed every step of the way. I highly recommend Tracy if you want an exceptional and successful property experience.

Tracy from One Agency Terrigal has been amazing throughout the whole process of selling our much loved family home in Terrigal. I was given a price guide on the current market and Tracy achieved $300,000 more than expected. Right from the start of a chocolate Easter egg to the finish, of dinner and drinks,Tracy has been both reassuring and professional with selling my home. I highly recommend Tracy and her team at One Agency for their ability and care in selling any property.

We are so thankful to have had you as our Agent over the years. Your knowledge of the local area has helped us with the buying and selling of our homes. Your approach has always been professional and positive, and we would definitely recommend you to anyone wanting an honest Agent. Thank you once again Tracy.

We found working with Tracy on the sale of our property to be an excellent experience in a very uncertain market backdrop. We found strong alignment with Tracy's approach in navigating the sale campaign throughout the pandemic, including showing compassion to the tenant and transparent management of potential buyers throughout. We believe this approach and the guidance provided by Tracy on the local market environment ultimately delivered us a strong outcome on the sale price. We were very happy with the process and the outcome.