Tracy Stein

Unfortunately l let my guard down with Tracy and made the mistake of putting my trust in her. I should have read the signs of not receiving my Sole Agency Agreement in 14 days instead of 48 hours - the For Sale sign being erected outside the wrong property - no written feedback from her regarding three open houses or who entered my property - an online auction that was hindered by a “technical glitch - which has an impact on the bidding and my sale price - a visit from her at 11.30pm that night - with the Auctioneer on face time (which was the first time l had seen or spoken with him) - and urgently made to sign my mobile phone - which in turn was transported onto the Contract For Sale - and emailed to me at 11.47pm. The final insult was the For Sale sign fell into the gutter two days afterwards! She earned just under $25,000. I believe that in view of the above experience - Tracy did not act in my best interests as a Vendor. The Department of Fair Trading did act on a Breach regarding the handling of my sale.

She knew the market well and kept me informed every step of the way. Not only did she sell my property for more than I expected, but she sold it in 6 days! I thought the whole experience would be stressful but Tracey made it a breeze.

Tracy ensured everything that could be done was done to secure the sale of our property utilising the full resources of The Agency right up to, and including auction day. We felt we had not only Tracy but the entire team focussed on achieving a result.

Tracy is a very approachable and knowledgeable agent. Her professionalism through all interactions was very much appreciated.

Thanks Tracy for all the effort and support you provided all done through a difficult time with lockdown and selling on behalf of our mum who was also in lockdown. You helped enormously through the preparation stage of getting the property set up ready for sale. All the trades you recommended and met at the property was not only great time saver for us but all done with in all the rules of the lockdown. You successfully facilitated a great group of buyers completing the sale with a timed auction which enabled us to get a price with terms we were all ecstatic with! Our agent of choice. thanks Trace - legend.

We had a great experience buying our home from Tracey. She was professional, also warm + friendly. Couldn't be happier with her service.