All through the purchasing process Troy kept me up to date. Everything ran smoothly.
All through the purchasing process Troy kept me up to date. Everything ran smoothly.
Troy went over and above what I expected from an agent and far outdid any other agent we dealt with. I wouldn't hesitate to recommend him to others.He is friendly, courteous and explains what is needed and what is happening.
Troy and his team at Ray White Swansea were exceptional in all aspects of our sale. Communication is very important and we were made aware of all aspects from the start to the completion of our sale. Troy's interior designer (Jenn) was an added bonus. Our Broker and conveyance team were personal recommendations from Troy and they both provided a higher than expected service and level of support. We would highly recommend Troy to anyone wanted to sell or purchasing from him.
From The outset Troy was excellent to deal with. I realised early on that he was very genuine and was acting on the best interests of his vendor whilst also making my purchase as easy as possible. He was also highly communicative - being very responsive and remaining in constant contact which is critical in the purchase of a property. Troy also made himself available post purchase for various questions regarding Real Estate generally which he wasn’t obliged to do but I very much appreciated and is a testament to his character. I hope to have dealings with Troy again in the future.
Troys knowledge of the real estate market and how to get the best price in only a few weeks was amazing .He is very professional but so friendly. I would recommend Troy without a reservation
Troy has a wealth of information & is always available to answer any concerns we may have had. It’s good to know you have support beyond ‘sold’
Our total buying experience of this property was very stressful to say the least. The advertisement of the property stated "Vendor willing to negotiate" when clearly they had no intention at all. Troy failed to deliver on negotiating at our level when we put in a market place offer. The price was well over market expectation. I think Troy failed to communicate this clearly to the vendor. He showed a complete lack of interest from our view. The vendor wanted a short settlement without conditions and we complied only to have the settlement date pushed out by the vendor another week simply because they were not prepared to move out, when we contacted Troy he made a joke of this sending us a text "??? A what LOL". We were not laughing to say the least. The house was left in an appalling state even though Troy explained to the vendor to leave it clean and tidy. Troy failed to follow up with an inspection of his own, and when settlement day come and final inspection there was rubbish in the garage, the house was left unclean with cooked cockroaches left in the oven, the dishwasher did not work, the bathroom looked as though it had never been cleaned at all with feces and urine staining the toilet seat . There was unfinished work that the vendor just left expecting us as the buyer to rectify. The vendor had tried to steal the spear point pump and damaged it in the process. The unfinished work and the pump was fixed but this shouldn't have happened in the first place. To this date we are still cleaning the house.
Highly recommend Troy. He was incredibly helpful in helping me buy my property and worked hard to get me the best outcome. His professionalism and knowledge of the property market put me at ease.
Was our 1st time buyers and it was a pleasure to have Troy as our agent. Nothing and I mean nothing was a issue. He actually made it a fun filled adventure filled with lots of laughs. Would highly recommend this bloke.
Troy was easy to deal with and went the extra bit with any questions that we had till contracts exchanged.