Victoria is very laid back, honest and not pushy. We have dealt with several real estate agents during our house hunting stage and I am so glad the house we went for was with Victoria. I must admit at first I was a little worried with how laid back Victoria was but to receive progress calls from the realestate agent a few minutes before the settlement agent every time just shows how committed and onto it Victoria is. Buying a mortgagee in possession I really did not expect the pool to be so clear the day of settlement but once again Victoria went above and beyond and made sure the pool care people had done the pool the day before. I seriously can not fault this woman on a single thing, our whole process was streamlined. If your looking to buy in Hedland I strongly recommend giving Victoria a call.