This is a commendation for Vivek Uppal for a job well done and an exceptional customer service. We were approached by several real estate over the years to sell our place but we contacted Vivek as we had seen his professionalism in other house auction in the area. He is confident and honest which, is a value adding quality of a Sales professional. He never made a false commitment and very open in his communication. Vivek was very flexible and worked around our time. He put his 100% effort to ensure that our expectation was met. He worked over the weekends and provided us constant feedback that he received from the buyers. He assigned additional open homes to ensure that he can get maxi number of people to view the property. He was very courteous and understanding about our emotions. Vivek was very respectful about our view and perception, and never pushed us into agreeing on things we didn’t agreed on. As this was our first time selling our property, he guided us with the process and was always open in his communication. Never had any problem reaching him at any time of the day or week. He was prompt in responding to our calls and answering any queries. His confidence and dedication assisted us in achieving our expected target. If I am selling any of my property in future, we will be more than happy to have him to sell it for us. I will highly recommend him to anyone who is planning or is selling their house. I was very sceptical about Real estate agent all my life, but he changed my view. Vivek wasn’t a typical sales guy. He assisted and kept contact with us even after the sale of our place. He is a treasure and believe he will take LJ hooker, Parramatta to new heights. Good luck to Vivek, and wish him all the best. Thank you. -Jolly Biswas


