Vivienne has recently sold our property in Mornington. Despite a slump in the property market, which made selling a challenge, Vivienne achieved a great result for us and impressed us with her professionalism, expertise and outstanding customer service. Vivienne went above and beyond in all interactions we had with her and we highly recommend her services to any seller or buyer.
As well as being a very personable and professional real estate agent, Vivienne has a wealth of knowledge and experience of property on the Mornington Peninsula.
During the time we were interested in purchasing Petrel Close Vivienne pep in touch we us as to the progress of our sale and assisted us in the purchase of Petrel Close. But for Vivienne tenacity and negotiation we most likely may not have completed the purchase. Thank you Vivienne. We wish you all the best for the future.
Vivienne kept us informed at every stage - we were confident that negotiations were dealt with in a highly professional manner - we would have no reservation in recommending Vivienne to handle any property sale / purchase - she is a very caring lady and looks after you through a sometimes complex process taking the stress out of it when and where she can.
Vivienne was so professional and guided us through each and every stage of the sale - explaining and keeping it simple. We felt confident we were being looked after and her advise was invaluable - we would highly recommend Vivienne - a wonderful, friendly and trustworthy lady.
I don't usually take the time to write reviews and it's only when I come across someone exceptional that I feel compelled to review their service. Vivienne is one of the few agents that I have dealt with that is very upfront and honest in her dealings with you but not only that she goes above and beyond offering any assistance and advice she possibly can throughout and after the sales process. Nothing is too much trouble. My queries were always dealt with promptly and in the most professional manner. It's because of my dealings with Vivienne that I have now engaged their property management team to lease out my property. Definitely a 10/10 on all levels! I can't thank you enough Vivienne. You're not only an an amazing sales agent but a lovely, kind and caring lady I had the pleasure to deal with.
I am very pleased to have the opportunity to express my thanks to Vivienne over the recent sale of my house. I found Vivienne to be a consummate professional with an honest and direct approach. She has excellent communication skills and kept me thoroughly informed throughout the entire process. I appreciated her friendly and courteous support, advice and attention to detail before, during and after the campaign. It has been a pleasure working with her.
I always found Vivienne to be not only a fantastic agent but a lovely lady! Always approachable , honest and helpful, axailable to talk to and answer any questions I had in regards to the property I was purchasing . Often would go above and beyond to assist me in what ever I needed. I highly recommend Vivienne to anyone looking to purchase a property. Kindest regards, Terina Kennedy.
We found Vivienne to be very approachable. She gave us a realistic appraisal and we were very impressed by her regular feedback, both before and after we engaged her. Her explanation of the costs and fees associated with the sale of the property were clear and concise and the final invoice was absolutely consistent with what we had discussed. Vivienne's knowledge of the market was up to date and she readily communicated any, even minor, adjustments to us. The most pleasing aspect of her professionalism was her 'can do' attitude and the contact she maintained with us and the feedback she provided from her meetings with potential buyers. We have no hesitation in recommending her as an agent.
Vivienne was great to deal with, very obliging and easily managed a few requests we had. Always made it easy for us to meet at the house for renovation measurements, curtain measurements, etc. We would definitely deal with Vivienne agin. Clare and Rex.
After several discussions with multiple agents, we selected Vivienne. She did not fail to disappoint having a buyer within 10 days; no nonsense and excellent to deal with I recommend to those who read this please strongly consider her services.
Vivienne knowledge of real estate is very extensive. We have both bought and sold with her now and she has been extremely helpful in both areas. We took a holiday during the selling campaign and she was very happy to look after our house during this period. She was always on time for any appointments and up at the crack of dawn to put advertising boards up. Her communication during the campaign was fantastic, emails with all the feedback. Our result was fantastic. We would never hesitate to refer Vivienne's services also of Jacobs and Lowe Real Estate Mornington.
