When we give feedbacks we generally like to talk about how good a real estate agent is, often we ignore the experience as a buyer go through in the buying process. I contacted Vivienne on 26/12/16, all communication done through email, inspected the house on 07/01/17, offer accepted on 08/01/17, settled on 08/02/17. If you're sick of roller coaster type of negotiation with the typical agents, come and see Vivienne. The percentage of time you spent on price negotiation through the buying journey should be minimal, but you need a great skilled agent to make it happened.

We were very happy with Vivienne's help in every aspect of the purchase of our home at unit 2/7 Seaview Ave Mornington We would both highly recommend her as because we lived a distance away she availed herself to us when we needed her A big Thankyou Vivienne. Joy and Peter Molloy

We would like to thank Vivienne Spencer for her over and above commitment and support during the sale period. Vivienne is a highly experienced and professional agent, who again has delivered a favourable outcome for us.

Great job. Thanks for your help in making it quick.

Vivienne was extremely professional throughout the entire sale campaign. Her extensive knowledge of the local market was evident from the beginning when setting the price. I was kept up to date with buyer feedback after every open. Vivienne worked very hard to achieve the best possible price for us, which is exactly what you want from you agent.

Vivienne was fantastic from the 1st phone call we made to ask for an appraisal on our property. Vivienne told us what she thought she could do, how she would do it, and how long it would take, she was completely transparent and gave no unrealistic promises. We couldn't recommend her enough.

Vivienne has been so helpful in every aspect of our recent purchase. She made every effort to answer any queries, she always called back with a response promptly. She arranged inspections that suited us and gave us great advice. We couldn't of wished for a better agent. Thanks for everything Vivienne, we look forward to working with you again.

I would recommend Vivienne to anyone for any dealings with an estate agent. She is knowledgeable, diligent, timely, attentive and goes out of her way to help. Above all she is friendly and honest, an overall ' good egg' Sincerely Vic Sole

Vivienne listened to what our needs were and then acted on that as soon as a property fitting our requirements hit the market. It allowed us to buy quickly in a very hot market. Very astute Agent which gave us a great result.

The job description was an off market sale, very pleased with outcome, thanks Vivienne.

Vivienne is a very experienced and knowledgable agent. She negotiated an excellent sale price within two weeks of being on the market. Great experience all round.

Vivienne always came across as being honest and realistic. Her advice was well received and always seemed to reflect a genuine interest in achieving a good outcome for us. She was not wanting to have us spend money in the hope that an increase price might be achieved , but with dubious potential financial upside for us. Others were inclined to do this. I think we made the correct choice. The price we got was in the range we set. Thanks Vivienne