Von was only too happy to help with any queries I had and was very prompt in replying. I felt that I was important and I felt comfortable communicating with her. Very down to earth and approachable

After struggle to sell with the existing agent Von came in and swept her magic wand and had five contract within a week The best agent i have ever dealt with

Von recently sold my property in Kedron. I believe she achieved a very good sale price in a short period of time. This is the second time, in three years, that I have sought out Von's services and I have not been disappointed. Von goes the extra mile, her service is always personalised and she is fun to work with, in what can be a stressful time. Von is an expert in the industry, she is thorough in her appraisals, she went out of her way to keep me updated, she perseveres and she is professional and honest in her approach. Von put together a great marketing campaign for me including styling services. I would have no hesitation in thoroughly recommending Von and her team.

I found von very thoughtful and caring and very open to any info she could offer re the unit. She made the property very inviting highlighting all its attributes. Von is a person who is very easy to relate to and makes you feel very special and at ease and always generous with her time for any questions you may have. I would certainly recommend von and the team to others. I most assuredly would use von's services again should I require them. Many thanks!

From our very first meeting Von has provided great personalised service. This ranged from an honest appraisal, pre sale advice, marketing strategies, open houses and the sale of our home. She is warm, friendly and her team communicated well with us, keeping us updated with progress. I highly recommend Von, and already plan on using her again in the future.

A big part of why I own the house I am in now is due to Von Barnes and her team's excellent customer service, warmth, passion and her amazing communication skills. First time I have met a Real Estate Agent like her who is enthusiastic, trustworthy and looks after all parties involved. What could have been a major stress during a shortened settlement period, Von helped facilitate achievement of all deadlines, was extremely organised and considerate doing such things as going out of her way to attend viewings, provide local contacts for Building and Pest (who were also fantastic) and always went that extra mile making the whole experience quite special. As if that wasn't enough, on purchase she provided us with a special gift that has still got us smiling. Although not my agent as a buyer, I always felt she was on my side looking after my best interests. For the buying and selling of property, I would highly recommend Von as the agent you want in your corner.

Von was reassuring at all stages, honest and kept in contact. As an anxious buyer I found Von was happy to explain any process. Von certainly provided a warm human touch to the purchase. I would recommend Von to anyone who is selling or buying.

We engaged Von Barnes from Pinnacle Properties to sell our property in The Gap. Having owned the property for 18 years and performed few improvements and maintenance tasks over that time. Von helped us identify and prioritise renovation activities and took full responsibility for project management of the build. She was excellent at identifying low-cost opportunities for improvements. When the renovation was completed she supplied all the staging furniture and then ran open homes continuously until the property was sold. Von is surrounded by a great team who pick up all the little things that can make the vendor’s life difficult. I have not previously worked with an agent that shows so much care for her clients and really tries to get the best outcome possible. She always kept us informed and showed great poise in translating difficult buyer requirements into tangible improvements we could make to assist with the sales process. I would also add that Von really understands people and this really helps her to build positive and trusting relationships with buyers and sellers alike. I would not hesitate in recommending Pinnacle Properties to any prospective buyer or seller. While we never intend leaving our beautiful new house that Von found for us, we would definitely use Von’s services again. Rob & Debbie

Von Barnes made the process of buying our apartment stress-free. We found her to be very professional, knowledgeable and helpful She really appears to enjoy her work.

We were impressed by Von's negotiating skills. She turned what was a series of low ball offers into an excellent sale price in a falling market. We would recommend Von as your agent.

Von acted for us regarding the sale of a family unit. She did a great job, was energetic and professional at all times.

Thank you so much Von you went above and beyond on all levels. Could not fault you in any aspect thoroughly recommend you to anyone.