Von's profile

Von's reviews

  4.9  
Von has 596 reviewsacross 50 different locations, showing 12.
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Von's qualities as told by our client reviews: empathetic, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
Happy buyers! :)
about 9 years ago
Happy buyers! :)

From the moment we met Von, we could tell she was different from the rest. She exudes warmth and enthusiasm about the property she was showing us, you could tell that she genuinely loved the house. We were amazed by Von's support throughout the whole process from contract to settlement, she even 'bugged' us during her holiday! We had a few hiccups along the way, but Von held our hand and vehemently backed us all the way to settlement. We can honestly say she is a breath of fresh air, not many agents try to work favourably for both the buyer and the seller. We absolutely love our new home and would like to thank Von and her team for delivering happiness!

Seller review
"Walks on Water"
about 9 years ago
"Walks on Water"

CLIENT TESTIMONIAL FOR VON BARNES, PINNACLE PROPERTIES. 11th May, 2017 It is with great pleasure that I give this testimonial on the service provided to me by Von Barnes and the Pinnacle Properties team. Following some serious life events, I was blessed to purchase my property and with the assistance of my brother and my family I was able to develop the site, to be left with a home for myself and with a property to sell. But, unfortunately with a very large mortgage! When it was time to sell the brand new house that had been built for me, we engaged an agent who had achieved a very high price for a property nearby, with no success. Following this first agent we had to engage another 3 agents over a period of 6 months, some of which were “Big Guns” in our area, but all with no success! I was referred to Von by my previous Bank Manager, whom I trust, and was told that Von can sell the unsellable … And, that Von “Walks on Water”! We engaged Von, and immediately saw the difference with the service that is provided by Pinnacle Properties! Von and her team fully furnished my property, and did a better job than the professionals we had engaged prior to this. It took 5 days to fill my house, as it is a very large home, 5 full days of brining furniture in, setting up the furniture, finding the perfect pieces, including artwork, with every room in the house furnished. The house was turned from a brand new home, which may have come across as a bit austere, to a home filled with warmth and love. On the first open for inspection day, Von had an offer made for the property, as well as other potential offers. The offer that was made, on Von’s first day of inspections, was carried through to contract and to the sale of my property. The difference in Von’s approach, is that rather than trying to hide the two negative points about my property, one being that the property had a shared driveway and the other being that the property is on a main road, Von celebrated these points, a

Buyer review
Went the extra mile
about 9 years ago
Went the extra mile

Von really stood out of the crowd in that she backed us as buyers the whole way through the sale. She negotiated on our behalf where many other agents wouldn't have bothered. Thanks Von !!

Buyer review
Great communication skills
about 9 years ago
Great communication skills

Von love your work Your negotiation skills are second to none Thankyou for helping us purchase our first family home

Buyer review
Great Agent! We really enjoy in work with Von and her team.
about 9 years ago
Great Agent! We really enjoy in work with Von and her team.

It's a really great purchase experience and it's our pleasure to have Von and her team as our agent to purchase this property. Von and her team really consider our requirement and they were very well in communicate with us and really understand our situation and needs. With Von and her team's help, the whole purchase process was smooth and successful. Von and her team really did a good job and they really take care of people. I would recommend Von and her team to all my friends.

Seller review
Great agent - impeccable service
about 9 years ago
Great agent - impeccable service

Von and her team are fantastic. The level of service and professionalism really goes beyond expectations. I will definitely engage her services again and I recommend her to anyone looking for an agent that will work with them to achieve the best results.

Buyer review
Fantastic agent
about 9 years ago
Fantastic agent

Von helped to negotiate a fantastic price on the purchase of our investment unit

Seller review
Knowledgable and vibrant agent
about 9 years ago
Knowledgable and vibrant agent

We have just sold our property with the aid of Von Barnes and her team. In a difficult climate our property was wonderfully managed through the whole process. A number obstacles presented with the sale and Von was always there with solutions which satisfied both the buyer and ourselves. Von and her team kept us the seller of the progress and was always there for us. A combination of Von's vibrant personality, her team and knowledge of real estate market is what got us through we are sure. Von's network of tradesman is amazing. We have recommended Von to others and have no hesitation in using the services of Pinnancle Properties again.

Buyer review
SUPER AGENT
about 9 years ago
SUPER AGENT

THRU MY PURCHASE I DEALT WITH JACKIE DRAPER WHO IS SO FRIENDLY AND NATURAL IT IS LIKE DEALING WITH AN OLD FRIEND. WHEN I STRESSED JACKIE RESCUED ME AND GUIDED ME THROUGH WHAT I NEEDED TO ARRANGE AND GET DONE AND NOTHING WAS TOO MUCH TROUBLE. I NEVER DOUBTED THAT JACKIE HAD THE EXPERTISE TO DO A GREAT JOB

Seller review
Great Agent - Great Team
about 9 years ago
Great Agent - Great Team

Von and her team at Pinnacle Properties were recommended by a friend - what a great recommendation it was. Von and her team worked tirelessly from beginning to end to sell our property. The attention to detail was second to none and they were all great with thinking outside of the box to use innovative tools and methods. I could go on - suffice to say I have already engaged Von and her team to sell another property for me. The same level of dedication and service is evident. Thank you.

Seller review
Great Agent Who Keeps you in the Loop!
about 9 years ago
Great Agent Who Keeps you in the Loop!

I am very happy to have worked with Von and her team at Pinnacle Properties - it was a wonderful experience, with a great result in selling my property over a short 2 months. I spoke with three agents when deciding to put my place on the market, and Von was confident in the market and what she could sell the property for (Which was also $50K higher then the other 2 recommended). I am not located in Brisbane, and needed someone who would go the extra mile to provide strong communication and keep me in the loop. Von when over and above! She worked with the tenant to make a smooth transaction, showed perspective buyers through at all hours that suited them, held open homes on weekends and communicated the entire way. I would highly recommend Von to any buyers or sellers!

Buyer review
A great agent to deal with
about 9 years ago
A great agent to deal with

We recently purchased a property for which Von Barnes was the agent. We found Von approachable, easy to deal with, and very professional. Von is a genuine person, which meant that we could trust in the information she provided us. Our purchase of the property was complicated because there were multiple vendors. We were concerned that organising responses to negotiations, from so many people, could delay the purchase and potentially derail the process. We found that Von and her team were more than capable to manage this challenge, and always got back to us in a timely manner. We think Von Barnes and her team at Pinnacle Properties are great at what they do, and we highly recommend them.

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