Von's profile

Von's reviews

  4.9  
Von has 603 reviewsacross 50 different locations, showing 12.
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Von's qualities as told by our client reviews: empathetic, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Seller review
Truly Exceptional
about 1 year ago
Truly Exceptional

My experience with Von could not have been better. She provided a perfect combination of professionalism, market knowledge and personal warmth that made a real difference throughout the process. Every step felt supported, from inspections to finalising documents. She always made time to check in and keep things moving efficiently. To find someone so reliable, communicative, and genuinely invested in helping you succeed is so rare, I'd recommend her to anyone looking for a seamless and stress-free property experience.

Seller review
Happy outcome
about 1 year ago
Happy outcome

Von has a great understanding of the market and knows what results to expect, so you have a realistic goal from the start. We were really happy with our final sale price, and valued Von’s negotiation skills and communication with us about our options to accept offers or wait. Her advice lead to a great result. The lead up to the sale was a bit stressful as the communication of the preparation process was not what we expected. We opted for the styling package and investing in a few maintenance items before listing. However we weren’t advised of the timelines and progress. Once updated, everything came together very quickly and the styling looked great. The stress could have been avoided though if we’d been kept in the loop and provided with the plans and timeframe goals. But in the end we got a great sale result and walked away very happy.

Buyer review
Stellar experience
about 1 year ago
Stellar experience

Von has good knowledge of the market. She was honest about the appraisal and condition of the house. Always positive, encouraging and speedy with her responses. She truly made what would have been an overwhelming process simple for us.

Buyer review
Very experienced, very caring, very prompt with our needs
about 1 year ago
Very experienced, very caring, very prompt with our needs

Von guided us through the buying process from start till finish, always accommodating and understanding us. Although she represented the seller, she was able to make us feel at home. Yes the price was the highest, good for seller but we as buyers felt very good and satisfied as well. After settlement, she even went the extra mile of sending each of us flowers, gifts and champagne! We loved it! Thank you so much for the amazing service and advice!

Seller review
A real pleasure to deal with
about 1 year ago
A real pleasure to deal with

Von has sold two houses for me over the past six months. She was truly amazing, keeping my spirits up at all times and never wavering in her enthusiasm and professionalism during the process. I would recommend her to anyone thinking of selling their house. Trust her and follow her advice

Buyer review
A really amazing experience
about 1 year ago
A really amazing experience

Von was absolutely amazing and was so helpful and made the whole experience really enjoyable i honestly can’t thank her enough for everything she did

Seller review
Beyond Expectations!
about 1 year ago
Beyond Expectations!

Von and team were extremely helpful with the sale of my late Mother's property. Very knowledgeable and professional, keeping me informed and in contact through the whole process. We had 10 bids and sold the property on the very first open house! I warmly recommend Von and Pinnacle Properties.

Buyer review
Helpful, friendly, stress-free
over 1 year ago
Helpful, friendly, stress-free

We loved working with Von who was open from the get go and we immediately felt comfortable with her. The whole process was very smooth thanks to Vons excellent service and communication

Seller review
Amazing professionalism and communication
over 1 year ago
Amazing professionalism and communication

Von was a great communicator and kept us informed regularly throughout the sales process. She worked extremely hard in a difficult market to achieve a fantastic outcome for us. Her team were helpful and professional, providing us with great advice and feedback in the lead up to listing, during our time on the market and right up until settlement. We are really pleased with the result and can’t recommend Von and her team enough.

Seller review
Professional and efficient real estate agent
over 1 year ago
Professional and efficient real estate agent

I'm very happy with Pinnacle Properties' assistance in selling my apartment. The developer offered me a very low price for a resale but Von's team has provided me with valuable knowledge about the market and high potential sale. I trusted Von's team to sell the apartment and eventually I received much more than my asking price. I'm also very pleased with the entire process including regular updates and things went smoothly even when I was not in Australia.

Buyer review
Most professional and seamless real estate experience I have ever had
over 1 year ago
Most professional and seamless real estate experience I have ever had

From the very outset, Von was the consummate professional. The marketing of the property I was interested was true and accurate. Her wealth of experience was obvious from day 1. Her knowledge of the property and suburb was excellent, including the little details of the surrounding area like good cafes, restaurants, bus routes, walking trails etc. Von is a very authentically warm and friendly, always with a genuine smile, while maintaining an absolutely professional relationship with both myself and the vendor at all times. Von and her team were straight onto any queries I had, and followed up to make sure I had all the information I needed. Von proactively communicated with me throughout every stage of my purchase. I can’t recommend Von highly enough - she worked tirelessly and was available at all times. If you are looking for a seamless experience, whether buying or selling, with a genuine, reliable and highly professional you can trust, don’t go past Von and Pinnacle Properties.

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