Von's profile

Von's reviews

  4.9  
Von has 603 reviewsacross 50 different locations, showing 12.
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Von's qualities as told by our client reviews: empathetic, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Seller review
A professional approach that resulted in a quick sale at the expected price
almost 2 years ago
A professional approach that resulted in a quick sale at the expected price

It is always difficult to part with possessions that hold so many memories, especially the home that I occupied for the last 24 years. After my wife passed away a few years ago, I have found my home had become a place cluttered with memorabilia and difficult to maintain. Von Barnes from Pinnacle Properties had suggested that I should declutter the home to get it ready for sale. This was a painful exersize for me, but with her good advice in mind and the help from friends we got the home presentable. Von then sent in her team to advice on the presentation. Furniture got shifted around and items where brought in to spruce it up, and I must admit, it was looking like a picture. I thought by myself, now that it is looking this good, maybe I should stay put. Long story short I decided to go ahead and promotional material was prepared. I loved the big sign up front, you could not miss it, and the brochure was first class as well as the listings on realestate.com and domain. From here on in, it all happened very quickly and an offer was made on the first inspection which was not acceptable, followed shortly thereafter by an offer that matched my expectations. Now I am happily settled in my new maintenance free apartment and would highly recommend anyone to use the services of Pinnacle Properties and especially Von Barnes who orchestrated the sale in a timeframe beyond my expectations.

Buyer review
Great experience all round!
almost 2 years ago
Great experience all round!

Von was very approachable, helpful and considerate when we contacted her regarding our purchase. She had good communication which enabled us to make timely decisions and was supportive through the application process. Would highly recommend.

Buyer review
Honest and considerate
almost 2 years ago
Honest and considerate

Highly knowledgeable . Great timely communication . Honest and professional.

Seller review
Quick sale above asking price
almost 2 years ago
Quick sale above asking price

Von found a lovely little property for me in 2017 after I approached her about an investment property Her & her fabulous team, (Catherine) managed it for me throughout, always being upfront & with a solution with all repair concerns Property was sold for more than the asking price in just 2 days Couldn’t recommend Von & her team high enough. Just brilliance in high heels!

Buyer review
Top Agent great Service
almost 2 years ago
Top Agent great Service

I met some pretty ordinary agents on my recent quest to buy a property and so it was a relief to meet and deal with Von Barnes and her PA Liz. They were knowledgeable, helpful, and totally on the ball so that made the experience much less daunting. I can’t thank them enough for the great service.

Seller review
The best in the business
almost 2 years ago
The best in the business

Von Barnes’ exceptional service, professionalism and depth of expertise gave us a huge amount of confidence when it came to selling our house. Her guidance, kindness and willingness to always go above and beyond in her endeavours to get the best possible outcome for us makes her the best in the business. Von and her team worked tirelessly to ensure we were kept up to date at all times. With an unusual character dwelling to sell it was not a simple undertaking and Von walked beside us every step of the way. I cannot recommend Von and her team highly enough. She is gold!

Buyer review
Wonderful to deal with!
almost 2 years ago
Wonderful to deal with!

Von was helpful, approachable and easy to communicate with. She was flexible with appointment times, including after hours, and the transaction was seamless. Thanks for making our home purchase so stress free, Von!

Seller review
Fantastic experience
almost 2 years ago
Fantastic experience

Von and her entire team were so helpful, supportive and knowledgeable. From her first meeting Von demonstrated she knew her stuff about the market and my area specifically. She has a customer profile of who the likely buyers could be - and was right. Her team were always on hand for the staging, photography, admin and everything else. Will absolutely call on Von again next time I sell.

Seller review
Above and beyond
about 2 years ago
Above and beyond

Well. Where do I start, words cannot express how happy my partner and I are with the first time experience in selling our first property, from the moment we signed the contract up until the settlement, the whole team at pinnacle properties were extremely professional in there approach, my partner and I walked away feeling at ease knowing that Von found the perfect owners for our home Thank you Von P.S. I still owe you that hug

Buyer review
Absolutely lovely!
about 2 years ago
Absolutely lovely!

I just purchased a new home with Von's help and the whole experience was overwhelmingly positive. Von was always happy, friendly and seemed genuinely interested in me as a person, and my individual needs, as well as being very knowledgeable about the whole process and the industry in general. At no time did I feel like I was being 'fed a line' or being given the 'hard sell'. Von was always genuine, amicable and honest. The house was also impeccably presented. I couldn't recommend Von more highly.

Buyer review
Exceeded my expectations
about 2 years ago
Exceeded my expectations

Von made buying a house an absolute breeze. What was potentially a very stressful experience was made smooth and enjoyable, due to her person ability and helpful communication. We feel grateful having dealt with Von, as this didn’t feel like a ‘normal’ real estate exchange. Thanks for respecting us, and being open and honest! We love our new home!

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