Von was helpful, approachable and easy to communicate with. She was flexible with appointment times, including after hours, and the transaction was seamless. Thanks for making our home purchase so stress free, Von!
Von and her entire team were so helpful, supportive and knowledgeable. From her first meeting Von demonstrated she knew her stuff about the market and my area specifically. She has a customer profile of who the likely buyers could be - and was right. Her team were always on hand for the staging, photography, admin and everything else. Will absolutely call on Von again next time I sell.
Well. Where do I start, words cannot express how happy my partner and I are with the first time experience in selling our first property, from the moment we signed the contract up until the settlement, the whole team at pinnacle properties were extremely professional in there approach, my partner and I walked away feeling at ease knowing that Von found the perfect owners for our home Thank you Von P.S. I still owe you that hug
I just purchased a new home with Von's help and the whole experience was overwhelmingly positive. Von was always happy, friendly and seemed genuinely interested in me as a person, and my individual needs, as well as being very knowledgeable about the whole process and the industry in general. At no time did I feel like I was being 'fed a line' or being given the 'hard sell'. Von was always genuine, amicable and honest. The house was also impeccably presented. I couldn't recommend Von more highly.
Von made buying a house an absolute breeze. What was potentially a very stressful experience was made smooth and enjoyable, due to her person ability and helpful communication. We feel grateful having dealt with Von, as this didn’t feel like a ‘normal’ real estate exchange. Thanks for respecting us, and being open and honest! We love our new home!
Our dealings with Von Barnes and her team was a great experience. We ended up deciding to use Von to sell our own house as we liked the way she conducted herself as a sales person and she is generally just a really nice person. I would definately recommend her A+++
Throughout the whole buying process Von was fantastic. She is very knowledgeable and made the very stressful and exciting process of buying a home so much easier. Would definitely recommend Von to all my friends and family for either buying or selling a home.
Von was quick to recommend repainting and sanding the floor to reveal the great timber in the floor. Von also arranged the furnishing of the rooms to best display the use of the rooms. We were kept aware of the marketing efforts of her staff through daily reports.
If you're looking for an agent who will take the time to get to know you and your needs as a buyer, someone who will ensure all parties are happy with the end result, then Von is the agent for you. Can't thank her enough for everything she did to help facilitate this purchase and make us feel at ease through the entire process.
Right from the outset Von knew that the property was to be our new home. It was a perfect match and she knew it. We knew we would have few rocks to climb, but she took us seriously and took us at our word. The best part is Von never lost faith in us. She liaised beautifully between us and the sellers which made the whole process go very smoothly indeed. She was able to recommend tradies and other services which was very helpful to us during the process. Von goes above and beyond the call of duty especially when it comes to fine detail. We also dealt with Liz in the office who was also marvellous. She too helped us with admin and inspections. She was quick to respond and liaise with Von so our queries were always attended to immediately. Both Von and Liz are delightful people and I would highly recommend Von and her team at Pinnacle Properties whether you're buying or selling! They say agents work for the seller, but in this case I can honestly say that Von worked for the "Greatest Good of all parties concerned". We asked for a miracle and we were delivered that ten fold. Thankyou so much Von, Liz and the team! Xx
Von Barnes has been a pleasure to work with since first meeting. Von is committed, hard-working and completely professional. Von has established a great team of designers, administrators and other support staff that made the process of selling my house a positive experience. Not only does Von knows the market but also she turns a professional eye onto all aspects of the sale. I cannot recommend Von more highly. If you're thinking of selling, call Von today.
Von and her staff were very supportive from start to finish. Communication was excellent and they showed great awareness of our individual needs and situation. Best real estate I have dealt with. Much appreciated the care and human touch they brought to the purchase.
