I initially was going to sign with another agent which recommended by my close friend. After meeting with him and Dennis, I was quite taken back by his market knowledge and his thorough sale approach to our investment property. We signed with him on next day. He delivered a figure that I haven't seen for a long time in this area. We are truly happy with William and Dennis.
Acting as a Vendor Advocate for my client who was selling involves interviewing 3 local Agents. William was by far the best communicator, offered the most diligence with his follow up, was spot on with his appraisal and above all - he WORKED for the Vendor. Some others may be cheaper, but you get what you pay for. He's also not the most expensive, as some in the area rely on their past achievements and have become a bit lazy. William is seriously one of the best Agents I have come across - all across Melbourne. Really well done and thank you. Hope to work with you again sometime.
Very thankful to Harcourts Box Hill branch, especially you two, Dennis Shi and William Shen. You two helped me find my favorite property as my wish. In the course of this case you both showed your patience, professional abilities and extraordinary communication skills. As a result, the case went well. Many thanks to you. I believe we will be good friends now and in the future, and I keep trusting you.
Always listens to what the buyer's expectations are and always gives good advice, as to what is achievable on current market values. makes himself available always, and always on time. I would give him 10 out of 10 for all her efforts
I have know William and Thai for over 2.5 years along with 2 other agents that I interviewed. In that time Thai& William and I have built up a great relationship. They kept me up to date on the housing market and trends in Box Hill, which were not on par with the rest of the market. I was able to observe his auctioneering skills over 3 months and it was this that secured him as my agent. During my marketing campaign, They kept me informed with weekly calls and written reports. Harcourts Box Hill provided me with the trades to get my home ready for auction and negotiated with them on my behalf. I have sold homes in the past but never experienced the level of care and participation that I received from Them. Selling a home after 35 years is an emotional, stressful experience. I was lucky to have had William and Thai in my corner. I can't recommend them enough. Thank you so much William and Thai Regards Pola
William, Dennis and the whole Harcourts Box Hill team were fantastic during our sale process. We tried to sell our home in 2017 but wasn't successful, thanks to the hard work by William and Dennis the result is begond our expectional. William and Dennis are specialists in the local area, they should be your next appointment and a solid partner in your next sale.
It was great experience dealing with Ray, he is very proactive and result oriented person. We got our all queries and doubts sorted on the spot. He has very good knowledge of the property he sold and guided us well.
William Shen and Juliette Zhou and team at Harcourts were very professional and helpful from the moment of our first meeting. They listened to us and provided helpful feedback on the sale of our property. Unfortunately our sale went into the Covid-19 lockdown and we all had to navigate this new and difficult time together. William and Juliette was quick to pick up on the government changes and had buyers lined up for private viewing quickly and efficiently. The team posted appropriate signage and ensured hygiene throughout the inspections. William and Juliette worked tirelessly to get us the right buyer, often working late nights and driving to buyers location to obtain offers, they keep us informed at all times with texts and calls. William and Juliette was honest with us regarding the changes to the market and we ended up with a sale which was very acceptable. I would definitely recommend William and team to anyone looking to sell their property.
We were very impressed with Dennis And William and their team, their local knowledge was spot on, enabling us to sell our home prior to the auction. William also kept us informed and up to date at every stage of the process. We never had to chase up information and we were never left wondering what’s going on. Dennis and William delivered on their promises. Our property only appealed to a limited target market which made the campaign difficult for them, however they still delivered.
We were very impressed with Dennis And William and their team, their local knowledge was spot on, enabling us to sell our home prior to the auction. William also kept us informed and up to date at every stage of the process. We never had to chase up information and we were never left wondering what’s going on. Dennis and William delivered on their promises. Our property only appealed to a limited target market which made the campaign difficult for them, however they still delivered.
