This is the second home Yan has sold for us. It is always an easy process to work with Yan who is great at communication and gives great advice to assist getting the property ready for sale. Yan provides a professional team that makes the inspection and sale procedure easy. A stress free process and we highly recommend Yan for your agent.
Overall had a good experience, would recommend to others , l have very sold a house before Yan make it easy.
thanks Yan for asking to review PAM and MYSELF are over the moon with the knowledge and experience that yourself and the rest of the team have from the communication side to the professionalism and the knowledge and experience that yourself and team have it has been a pleasure to work with you from start to finish highly recommend Yan and her team thanks and cheers from john and pam
Yan was an amazing agent. She is an exceptional real estate agent in Geelong. Professionalism, expertise and dedication ensured a smooth and successful sales campaign for my property in Geelong.
Yan provided us with excellent property service in this tough market in Geelong Keep us updated to go ahead with the whole selling process in the past months Highly recommend to all sellers Professional agent- Yan Lin
Yan was an amazing agent. She is an exceptional real estate agent in Geelong. Professionalism, expertise and dedication ensured a smooth and successful sales campaign for my property in Leopold
Yan knows her stuff. She was knowledgeable, clear in her communication, single minded in her determination to get the best price and understanding of our needs as sellers. Cannot recommend Yan enough.
Yan was great to work with, she was very efficient, and kept in regular contact. I was given regular updates and recommendations from the team. I also felt heard and listened to. Very happy with the experience.
Yan Lins English and communication is terrible. From the start she suggested an auction which I informed them I didn't think it would work on this property, they assured me that it would. result, no one showed up for the auction, not sold. The only contact I had with Yan was when she wanted to drop the price of the property. The updated hit on internet report that was sent every month, I received 2 months of someone else's property report, not mine. They organized with the tenant to do open houses and didn't inform me of the open houses, just went ahead with them, 11 in total and last one was a Neighbour who eventually purchased, only because I lowered the price to get rid of it, was sick of dealing with it all. 12 months earlier i had it on the market with a different agent and Hayes winkle approached me and told me that they would sell the house, they had buyers waiting, trying to poach it from the other agent. when the house didn't sell with that agent, I re-rented it and then 8months later decided to go to Hayes winkle because they had convinced me to sell as they had buyers, it was all lies.. deceit and greed. All they were concerned about was the sale and didn't care how they got it, they even gave me a document to say that they would not poach sellers, as they tried to do to me when it was with another agent. I was committed with Hayeswinkle so I had to go ahead with it, I was not happy with the result at all and If i had the time again I would have sold it myself, saved 12k, and had a better experience. Yan sends mixed messages, does not understand other people, she just doesnt have the personnal touch that is needed with real estate. She really needs to work on her people skills, spelling and grammer and communication skills. I dont think her knowledge of the area was very informative and clearly was not in touch with real estate trends,
I found Yan to be very easy to work with. She always did what she said she was going to do and did it in a prompt manner. Yan is also very kind, she actively listened to me and was empathetic to my situation. If ever I needed an agent again in the future I'd choose Yan.
