Yan Lins English and communication is terrible. From the start she suggested an auction which I informed them I didn't think it would work on this property, they assured me that it would. result, no one showed up for the auction, not sold. The only contact I had with Yan was when she wanted to drop the price of the property. The updated hit on internet report that was sent every month, I received 2 months of someone else's property report, not mine. They organized with the tenant to do open houses and didn't inform me of the open houses, just went ahead with them, 11 in total and last one was a Neighbour who eventually purchased, only because I lowered the price to get rid of it, was sick of dealing with it all. 12 months earlier i had it on the market with a different agent and Hayes winkle approached me and told me that they would sell the house, they had buyers waiting, trying to poach it from the other agent. when the house didn't sell with that agent, I re-rented it and then 8months later decided to go to Hayes winkle because they had convinced me to sell as they had buyers, it was all lies.. deceit and greed. All they were concerned about was the sale and didn't care how they got it, they even gave me a document to say that they would not poach sellers, as they tried to do to me when it was with another agent. I was committed with Hayeswinkle so I had to go ahead with it, I was not happy with the result at all and If i had the time again I would have sold it myself, saved 12k, and had a better experience. Yan sends mixed messages, does not understand other people, she just doesnt have the personnal touch that is needed with real estate. She really needs to work on her people skills, spelling and grammer and communication skills. I dont think her knowledge of the area was very informative and clearly was not in touch with real estate trends,

I found Yan to be very easy to work with. She always did what she said she was going to do and did it in a prompt manner. Yan is also very kind, she actively listened to me and was empathetic to my situation. If ever I needed an agent again in the future I'd choose Yan.

Yan and Luen where able to negotiate the sale of my property off market achieving a far price. Both provide professional and friendly service. Would recommend.

Yan is a subject matter expert when it comes to houses in Newcomb - she has the knowledge you need and want in a real estate agent. She is enthusiastic, communicative, and best of all has your interests at the forefront of your mind

I have worked with Yan for a number of months now. She is a fantastic agent which is why we continue to have her team sell our properties. She is dedicated, committed, professional and always achieves results.

Yan was great to deal with, very responsive and a great communicator who remembered me from an initial enquiry for another property. We found the Hayeswinkle service very thorough and appreciated our welcome pack once we settled and got the keys. Would recommend to both prospective sellers and buyers.

Words can’t describe how absolutely amazing Yan and her team have been through the process. Always has everyone’s else best interest at heart. And she is only a text, call or email away.

Yan Lin was very professional right through the selling process for the second time for us in Geelong. Yan has the positive attitude and never GIVE-UP attitude,she always would go back in batting for our price coz of she definitely gets the last dollars for the vendors

Yan was always quick to respond and made the whole process very smooth. Highly recommended

It was an absolute pleasure working with Yan to sell our property. She's astute, forthright and incredibly knowledgeable about the market and buyers and that's exactly what we needed. We felt confident in her hands and the result speaks for itself. Will recommend Yan in the future and wouldn't hesitate to work with her again.

Yan did not miss a beat. The team at HW East Geelong flawlessly extracted key information from buyers, communicated perfectly throughout the sales process and of course set a land rate record for East Geelong. Having worked in real estate for 9 years, Yan is definitely one of the best agents I have met. If you are looking to get a record result in a timely manner, do not go past Yan.

We are extremely happy with the sale handled by Yan Lin of our property in Armstrong Creek. We found Yan as a true professional agent and made us comfortable through out the process from the time of our first meeting to the final sale. We wish her well and would recommend Yan and her team to anyone for property sales.