Zaneta stood in for her colleague with whom I have dealt with in the past and was disappointed that he was unavailable. However, she stepped in and made us very comfortable with her friendly and helpful attitude. She offered excellent information regarding the property, market and general sale environment that helped us make our decision appropriately. Zaneta was also very personable and easy to work with without sales jargon or pressure. She had our interests in mind while doing her job. I now have two people I would go to if I needed to buy or sell a property.